Epic Cadence - Clinical Application Analyst

University of Arkansas System•Little Rock, AR

1d•Remote

About The Position

The University of Arkansas for Medical Sciences is seeking an intermediate Epic Cadence Clinical Application Analyst to support IT Patient Systems, focusing on Epic Cadence, Prelude, Referrals, and Authorizations. The analyst works independently under general supervision and applies expertise in system functionality, integration, and maintenance. The role supports system integrity, process improvement, and collaboration with cross-functional teams to meet operational and business needs. This position is primarily remote from home, with travel to campus and/or University Towers required for meetings and to support application analyst staff in meeting service-level agreements. The role requires rotating 24/7 on-call duties and immediate response to trouble calls outside general work hours. Work may occasionally exceed eight hours per day and include weekends. Occasional overnight travel may be required for training, vendor-system evaluation at other customer sites, or industry conferences. Workload and deadlines may regularly involve moderate to high job-related stress.

Requirements

High school diploma/GED plus seven years of IT or clinical/operational experience, or an equivalent combination of education and experience.
Alternatively, an associate degree in a clinical, healthcare, business, IT, or related field plus five years of IT or clinical/operational experience, or an equivalent combination.
Alternatively, a bachelor's degree in a clinical, healthcare, business, IT, or related field plus three years of IT or clinical/operational experience, or an equivalent combination.
Alternatively, a postgraduate degree in a clinical, healthcare, business, IT, or related field plus one year of IT or clinical/operational experience, or an equivalent combination.
Cadence certification is required; candidates must currently be certified or obtain certification within 90 days.
Proficiency in Epic Cadence and related applications.
Strong analytical, troubleshooting, and communication skills.
Ability to document and implement system changes while guiding operational users.
Experience in project management and cross-team collaboration.
Aptitude for technical tasks and project management.
Working knowledge of Microsoft Office Suite.
Excellent written and verbal communication skills.
Ability to rotate 24/7 on-call duties and respond immediately to trouble calls outside general work hours.
Ability to work occasionally more than eight hours per day and on weekends.
Ability to travel to campus and/or University Towers; occasional overnight travel may be required.

Responsibilities

Interpret, analyze, and design system data to maintain and enhance application functionality while ensuring compliance with regulatory requirements.
Proactively resolve system issues, identify root causes, and implement solutions within IT Service Level Agreements.
Mentor junior analysts, maintain certifications, and contribute to quality improvement initiatives.
Monitor system integration, participate in cross-functional testing, and ensure application security aligns with organizational and regulatory standards.
Lead or support IT projects, including system upgrades, testing, and implementation, while adhering to project management methodologies.
Perform additional tasks as assigned to support departmental goals.