Business Systems Analyst – Epic Cadence

ZipStaff•Minneapolis, MN

10h•Remote

About The Position

ZipStaff is seeking an experienced Business Systems Analyst to support Patient Access teams at a major healthcare organization. This fully remote contract role focuses on maintenance, project work, and upgrades for Epic Cadence, Grand Central, Prelude, and Referrals, including support for the RCM Prior Authorization project. The role calls for direct client healthcare domain knowledge in Referrals and Prior Authorizations and strong subject matter expertise in the relevant Epic applications. The analyst will collaborate with Patient Access teams, contribute to revenue cycle metrics, KPIs, and process improvement activities, and support operational policies and procedures. The role is self-directed and supports Central Standard Time hours, with daytime hours of approximately 8 a.m.–5 p.m. CST described as somewhat flexible. Minneapolis, Minnesota is preferred, but the position is remote.

Requirements

Active/current certifications in Epic Cadence, Referrals, Grand Central, and Prelude.
At least 4 years of healthcare experience.
At least 4 years of direct client healthcare domain knowledge, such as Referrals and Prior Authorizations.
At least 4 years of subject matter expertise in relevant applications.
At least 4 years of knowledge of revenue cycle metrics, KPIs, and process improvement techniques related to these areas.
At least 2 years of Epic experience and direct client experience.
Ability to work fully remotely while supporting CST hours.
Self-directed working style.

Nice To Haves

Epic Cadence, Prelude, Grand Central, and Referrals certifications or equivalent experience, with completed Epic CEE (Continued Epic Education) to maintain certifications, proficiencies, and badges.
Subject matter expertise specifically in Epic Cadence, Prelude, Grand Central, and Referrals.
At least 4 years of knowledge of policies and procedures related to Patient Access operational functions.
Experience supporting RCM Prior Authorization or similar revenue cycle projects.

Responsibilities

Support maintenance, project work, and upgrades for Epic Cadence, Grand Central, Prelude, and Referrals.
Partner with Patient Access teams on the RCM Prior Authorization project.
Apply subject matter expertise in the relevant applications and Referrals and Prior Authorizations domain processes.
Contribute to revenue cycle metrics, KPIs, and process improvement activities.
Work collaboratively in a self-directed manner with Patient Access teams.
Support operational policies and procedures related to Patient Access functions.