Epic Cadence Analyst

Prominence Advisors

1d•Hybrid

About The Position

Prominence is seeking an experienced Epic Cadence Analyst to backfill an open analyst position on a multi-year Epic implementation at an academic health system. The project is expected to run through mid-2028, and the role is described as an immediate start. The analyst will build, test, and support scheduling workflows through go-live and stabilization. As part of Prominence’s Epic Consulting team, the analyst will work with customers to implement and optimize Epic workflows, mentor and grow customer teams, escalate issues, and help guide projects to successful outcomes. The role also includes creating documentation and knowledge-transfer materials to transition deliverables to customer teams.

Requirements

Active Epic Cadence certification.
Hands-on experience with Cadence build on an Epic implementation, including testing and go-live support.
Strong knowledge of scheduling, templating, and patient access workflows.
Ability to ramp up quickly on an in-progress project.
Strong communication skills and experience working directly with operational stakeholders.
Demonstrated ability to deliver successful projects remotely.
Must be legally authorized to work in the United States without sponsorship.

Responsibilities

Design, build, and test Epic Cadence scheduling functionality, including departments, providers, visit types, templates, and decision trees.
Partner with access center and clinic operations leaders to validate current-state scheduling workflows and design future-state workflows.
Coordinate with Ambulatory, Prelude, Referrals, and other integrated application teams on cross-application workflows.
Execute application and integrated testing, and resolve issues identified through testing.
Support scheduling data conversion, including validation of appointment and template conversions.
Support end-user training, go-live readiness, and stabilization.
Manage issues from intake through resolution, escalating risks to project leadership as needed.
Create build documentation and knowledge-transfer materials to hand off deliverables to customer teams.
Perform additional duties as required to successfully deliver a project.
May participate in corporate functions, events, and meetings.
Provide consulting and advisory services, mentor and grow customer teams, escalate issues, and guide projects toward successful outcomes.