Epic Cadence Clinical IS Analyst-Intermediate
About The Position
Under general supervision, the Epic Cadence Clinical IS Analyst is responsible for building and testing clinical information system processes. The role interacts professionally with leadership, faculty, and staff, and provides leadership and mentoring to more junior members of the application team. The analyst evaluates and analyzes issues, recommends solutions, and serves as a liaison between end users and/or vendors to support appropriate system build, configuration, and functionality. The role prepares program specifications and technical diagrams, coordinates system installations, and configures, maintains, monitors, and troubleshoots clinical information systems. It also communicates system changes, performs quality assurance checks, develops and follows procedures, supports application operations, contributes to testing and test plans, and collaborates with stakeholders on standards, policies, procedures, and training programs. Other duties may be assigned.
Requirements
- Bachelor’s degree, or four years of comparable experience in place of a degree.
- At least three years of relevant experience with clinical or business systems, including exposure to software development/build lifecycles.
- Ability to develop and interpret technical documentation for training and end-user procedures.
- Self-motivation and ability to work independently.
- Strong analytical skills and attention to detail to resolve complex issues.
- Ability to communicate ideas and solutions clearly in writing and verbally, deliver effective presentations, and lead and train others.
- Customer service acumen and interpersonal skills to work effectively with internal and external stakeholders.
- Knowledge of clinical system software, information system software, and/or electronic health records.
- Epic certification for assigned modules, as specified by the department director, required within 18 months of hire; certification must be maintained according to Epic Corporation standards.
Responsibilities
- Evaluate and analyze issues to support problem-solving and recommend solutions.
- Serve as a liaison between end users and/or vendors to ensure appropriate system build, configuration, and functionality.
- Prepare detailed program specifications, diagrams, and flowcharts, and coordinate system installation with operations and/or vendors.
- Configure, maintain, monitor, and troubleshoot clinical information systems.
- Communicate changes and conduct quality assurance checks to ensure standard practices are followed.
- Develop, document, and follow internal procedures used with related applications and systems.
- Use the application to support operations, providing in-depth support, troubleshooting, and project management.
- Test applications and components and contribute to test plan development.
- Collaborate with key stakeholders to develop operating standards, policies, procedures, and training programs.
- Provide leadership and mentoring to more junior members of the application team.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
