Senior Application System Analyst
About The Position
The Senior Application System Analyst elicits, prioritizes, and translates business and functional requirements into system requirements, and analyzes applications in production, including large or complex initiatives. The role develops functional designs for new, customized, or enhanced systems. Its outcome is clear, timely, precise, and accurate technical designs that trace back to documented requirements and guide the successful design, development, and deployment of IT solutions. The analyst partners with business stakeholders and technical teams, evaluates business processes and system impacts, supports testing and production readiness, and serves as a subject matter expert in system functionality, business processes, and application design. The role also provides guidance to junior analysts.
Requirements
- Bachelor's degree or advanced degree where required; in lieu of a degree, 7+ years of related experience.
- Strong understanding of healthcare claims processing and healthcare payer operations.
- 5+ years of experience in systems analysis, business analysis, Facets, Blue Card (IPP), or a related field.
Nice To Haves
- Strong understanding of Facets Claims processing, IPP (BlueCard), and FEP.
- Experience gathering requirements, developing functional designs, and supporting technology implementations.
- Strong analytical, problem-solving, and communication skills.
- Experience using SQL for data analysis and system investigation.
- 5+ years of hands-on experience with TriZetto Facets, Blue Card (IPP), and FEP.
- Experience with Facets Claims modules and the IPP Claims process.
- Experience configuring, customizing, integrating, and supporting Facets applications.
- Knowledge of healthcare payer operations and related business processes.
- Experience evaluating upstream and downstream system impacts in complex enterprise environments.
Responsibilities
- Partner with business stakeholders and technical teams to gather, analyze, prioritize, and document business and functional requirements.
- Translate business needs into functional system designs and technical requirements for new, enhanced, or customized solutions.
- Analyze end-to-end business processes, system workflows, and technical dependencies to identify impacts, risks, and opportunities for improvement.
- Conduct gap analyses and recommend system enhancements, process improvements, and solution strategies.
- Ensure traceability between business requirements, functional designs, development efforts, and delivered solutions.
- Use SQL, Facets data structures, and analytical tools for functional analysis, testing, troubleshooting, and production support.
- Collaborate with developers, architects, analysts, and business teams to evaluate solution alternatives and balance business needs, usability, performance, and technical constraints.
- Provide subject matter expertise on system functionality, business processes, and application design.
- Support implementation, testing, and production readiness activities for system enhancements and releases.
- Mentor junior analysts and guide them on analysis, documentation, and solution design best practices.
Benefits
- Medical, dental, and vision coverage
- Health and wellness programs
- Parental leave and support
- Adoption and surrogacy assistance
- Career development programs
- Tuition reimbursement for continued education
- 401(k) match and annual company contribution
- Annual incentive bonus
- Paid Time Off (PTO)
- Work-life balance, flexibility, and autonomy
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What This Job Offers
Job Type
Full-time
Career Level
Senior
