Senior Client Solutions Executive II Mobility (Government)

AT&T • Arlington Heights, IL

3d • Onsite

About The Position

AT&T Global Public Sector is hiring a full-time, customer-facing sales professional to serve government customers in Illinois. The role has no office requirement, but the candidate must reside in Illinois and provide in-person support to customers across rural Illinois counties. The position focuses on AT&T Mobility and FirstNet solutions, strategic account relationships, and growing and retaining revenue while supporting customer satisfaction.

The Senior Client Solutions Executive develops sales opportunities and strategies, presents tailored solutions, and works with customers to identify needs and gather information for solution design, pricing, and ordering. The role may also involve preparing RFP responses and helping resolve customer disputes and account discrepancies, including billing and installation issues. The position is based in Arlington Heights, Illinois, and offers a salary range of $74,900 to $112,300 plus commission.

Requirements

• At least 5 years of practical experience selling AT&T mobility products.
• Strong understanding of Mobility and AT&T FirstNet solutions.
• Demonstrated history of sales success working with strategic accounts.
• Sales experience, preferably in telecommunications or technology.
• Strong understanding of technology, applications, and solutions.
• Excellent presentation and communication skills, including the ability to engage and educate diverse audiences.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in prospecting and lead generation techniques.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Must reside in Illinois and be able to provide an in-person presence for customers across rural Illinois counties.

Nice To Haves

• Knowledge of onboarding processes.
• Bachelor’s degree (BS/BA).
• 5–10 years of sales-related experience.
• Public Sector and FirstNet sales experience.
• Public Safety background.
• Land Mobile Radio (LMR) background.

Responsibilities

• Identify, build, and maintain long-term client relationships and understand customer needs.
• Use consultative selling skills and tailored presentations to close sales and support customer satisfaction and loyalty.
• Develop and implement sales strategies to generate new opportunities and expand or retain existing accounts, meeting or exceeding revenue targets.
• Stay informed about market trends, competitors, and industry developments to identify sales opportunities.
• Develop and submit detailed responses to Requests for Proposals (RFPs), as needed.
• Support the resolution of customer disputes and account discrepancies, including billing and installation issues, as needed.
• Solve problems and develop strategic initiatives to grow and retain revenue from assigned accounts while ensuring customer satisfaction.
• Present products, services, and migrations that address customer needs.
• Identify, qualify, propose, and close opportunities.
• Gather information from customers for solution design, pricing, and ordering.
• Develop sales forecasts and billed revenue outlook (RMT).

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays, including at least 23 vacation days per year and 9 company-designated holidays, based on date of hire.
• Paid parental leave.
• Paid caregiver leave.
• Additional sick leave may be available beyond what state and local law require; it is unprotected.
• Adoption reimbursement.
• Short- and long-term disability benefits.
• Life and accidental death insurance.
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
• Employee Assistance Programs (EAP).
• Employee wellness programs.
• Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed