Full Time Retail Senior Client Advisor
About The Position
JAMES PERSE is hiring a full-time Senior Client Advisor for its Montecito, California location. The role focuses on client development and sales while achieving company objectives. The Senior Client Advisor sets an example in customer service, visual merchandising, and operational standards. When store management is absent and the Senior Client Advisor is the most senior person in the store, they oversee the store and staff. The position involves meeting sales targets and key performance indicators, building and maintaining client relationships, providing an exceptional client experience, and supporting store operations. The Senior Client Advisor may open and close the store, maintain store standards, and participate in special events and projects as needed. Compensation is $20.00 per hour plus commission on personal net sales.
Requirements
- High school diploma or GED.
- Prior retail or boutique experience selling high-end goods to clientele.
- Experience in retail environments operating seven days a week, with open scheduling availability based on business needs.
- Outgoing, energetic, and professional demeanor, with the ability to represent and convey the James Perse brand lifestyle.
- Strong verbal and written interpersonal and communication skills.
- Strong independent work ethic, excellent time-management skills, and a high level of integrity.
- Ability to handle customer interactions and potential issues or concerns courteously and professionally.
Nice To Haves
- College degree.
- A cultivated and established clientele following.
Responsibilities
- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish client relationships and manage communications consistent with James Perse.
- Set the example for exceptional customer service, client experience, and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Maintain and grow existing client relationships and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct opening and closing procedures.
- Apply local market knowledge of the clientele base and brand competitors.
- Participate in special events and projects as needed, such as sample sales and physical inventory.
- Follow store and company procedures while maintaining operational and client-experience standards.
- Oversee the store and staff when store management is absent and the Senior Client Advisor is the most senior presence.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- Flexible spending accounts
- Employee assistance program
- Paid vacation
- Paid sick time
- Retirement savings plan with company match
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
