Evergreen - Senior Client Advisor - Cabazon Outlet
About The Position
Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations. Dolce & Gabbana, a global leader in luxury fashion, is building a talent pipeline for future Front of House Sales opportunities across our boutiques. This posting is intended solely for introductions and networking with exceptional talent. ROLE As part of our Front-of-House Sales Team, you will deliver exceptional client experiences, uphold brand standards, and contribute to boutique success. Whether you begin as a Client Advisor or advance to Senior Client Advisor, we offer opportunities for growth, mentorship, and career development.
Requirements
- Strong communication and relationship-building skills.
- Passion for fashion and ability to create memorable client experiences.
- Flexible schedule availability, including evenings, weekends, and holidays.
Nice To Haves
- Experience in Women’s and Men’s Ready-to-Wear is a plus.
Responsibilities
- Provide impeccable service to our clients and be a true ambassador of the brand, ensuring that every client is treated according to the Dolce & Gabbana expectations.
- Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony.
- Drive individual and store KPIs including Consignment, Appointments, Repurchase Rate, UPT, Conversion, and Data Enrichment.
- Mentor and coach team members, sharing best practices and product knowledge.
- Create and maintain a positive work environment that encourages teamwork, creativity, and collaboration.
- Build and maintain a strong client portfolio through proactive outreach and use of clientele tools.
- Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current clients, appointment selling and client acquisition.
- Create personalized, versatile, and timeless silhouettes for clients.
- Act as MOD when required, overseeing floor operations and team coordination.
- Execute opening/closing procedures and hold store keys as needed.
- Provide insights into fashion trends and luxury market developments.
- Maintain visual merchandising standards and support inventory processes.
- Foster a collaborative and professional store environment.
- Perform additional duties as assigned.
Benefits
- Competitive hourly rate plus commission, comprehensive benefits including medical, dental, vision, life & disability insurance, 401(k) plan, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
