Client Advisor - North Georgia Outlet

Dolce & Gabbana S.r.l.•Dawsonville, GA

11d•Onsite

About The Position

Dolce & Gabbana is hiring a Client Advisor for its North Georgia Outlet in Dawsonville, Georgia. The role is responsible for delivering an exceptional client experience while achieving individual and store sales goals. It calls for an understanding of luxury retail, a passion for fashion, and the ability to build lasting client relationships. The Client Advisor also supports operational excellence and upholds the brand’s image and standards. The position represents Dolce & Gabbana to clients, provides tailored service, demonstrates product and brand heritage knowledge, and contributes to sales and client development. It also supports the team on the shop floor and assists with merchandising and store maintenance. Dolce & Gabbana states that it is committed to a diverse workforce and is an Equal Opportunity Employer. The company describes its brand as dedicated to sustainability through certified materials and responsible practices.

Requirements

Previous experience delivering high-quality, client-focused service, ideally in fashion and accessory retail, customer service, or luxury hospitality.
Consistently deliver strong sales results and demonstrate elevated client engagement on the sales floor.
Show personal taste and a passion for fashion culture, with the ability to create personalized looks.
Demonstrate a business mindset and entrepreneurial spirit.
Have a team-centric attitude and commitment to achieving common goals.
Be comfortable using digital tools and applications and able to learn new technologies quickly.
Be motivated to work in a fast-paced environment and able to multitask and prioritize.
Be proactive, enthusiastic, and solution-oriented.
Have excellent written, oral, and listening skills in English and the local language.
Embrace change as an opportunity to grow and develop.

Nice To Haves

An appreciation for a Maison that values audacity, authenticity, and creativity.

Responsibilities

Provide impeccable service and act as an ambassador for the brand, treating every client according to Dolce & Gabbana expectations.
Tailor the client experience to exceed expectations and support the team in providing and mentoring the sales ceremony on the shop floor.
Demonstrate excellent product knowledge and knowledge of Dolce & Gabbana’s history and heritage.
Serve as a role model by prioritizing clients’ interests and consistently achieving monthly sales targets.
Use clienteling tools proactively and manage time effectively to achieve individual and store goals and develop the business.
Monitor and update CRM information to build and retain relationships with current customers and identify potential clients.
Achieve sales goals and contribute to developing the business.
Source new clients using CRM tools.
Maintain and build productive, long-term relationships with loyal Dolce & Gabbana clients.
Oversee the organization’s sales policies, objectives, and initiatives.
Assist with merchandising and maintaining the shop floor.