Sr Case Manager/Case Manager, 74 Avenue A

Acmh•Queens Village, NY

About The Position

The Senior Case Manager/Case Manager provides case coordination and community rehabilitation services at 74 Avenue A in Queens Village. The position reports to the Program Director and works Monday through Friday, 8:00 a.m. to 4:00 p.m. The role supports clients with serious mental illness through individualized rehabilitation, housing support, care coordination, crisis response, and preparation for independent living. The Senior Case Manager salary is $60,355 per year, and the Case Manager salary is $52,081 per year. The posting also states that generous benefits are offered. Applicants should submit a resume, cover letter, and contact information for three professional references. ACMH describes itself as committed to the mental and physical well-being of vulnerable New Yorkers and as a provider of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. The organization is committed to becoming anti-racist and promoting actionable change toward equity at individual, interpersonal, and institutional levels. ACMH is an equal opportunity employer and does not discriminate in employment decisions on the listed protected grounds.

Requirements

For the Senior Case Manager: a master's degree in psychology or a human services-related field; alternatively, a bachelor's degree in psychology or a human services-related field and at least three years of direct-care experience in human services.
For the Case Manager: a bachelor's degree in psychology or a human services-related field.
Strong written and verbal communication skills.

Nice To Haves

Experience working with adults with serious mental illness is preferred.
A master's degree is preferred.

Responsibilities

Conduct regular home visits for the assigned caseload.
Obtain psychosocial histories and conduct functional skills assessments.
Establish and maintain liaison with the primary provider of psychiatric care.
Ensure clients have access to psychiatric, substance use, and medical services, as well as entitlement benefits.
Monitor client medication, including adherence and side effects.
Administer standardized health screening tools.
Develop individualized rehabilitation Service/Support Plans based on client needs, strengths, and goals, in consultation with the treatment team and others chosen by the client.
Deliver community rehabilitation services according to individual needs, including assertiveness and self-advocacy training, community integration and resource development, daily living skills training, health services, medication management training, parenting training, rehabilitation counseling, skill development, socialization, substance abuse services, and symptom management.
Deliver housing support services as needed, including education and employment support, behavioral health, harm reduction and substance use support, help obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination, and transportation.
Document client responses to services and progress or regressions, and regularly update Service/Support Plans.
Train clients in safety procedures and conduct fire drills and self-preservation tests.
Prepare residents for transition to independent living and make necessary referrals.
Facilitate crisis intervention during emergencies.
Staff the emergency phone on a rotating basis.
Maintain client charts and submit required notes and reports, including incident reports, in compliance with agency procedures.
Oversee apartment maintenance, inventory furniture, and alert the Program Director to maintenance problems.
Attend in-service training as requested by supervisory personnel.
Provide coverage as needed for other staff on the program team.
Serve as a Qualified Mental Health Staff Person.
Perform duties assigned by the supervisor.