Senior Business System Analyst - Order to Cash & Finance

West Fraser•Memphis, TN

About The Position

The Senior Business System Analyst – Order to Cash & Finance is the primary functional subject matter expert for JD Edwards EnterpriseOne Finance processes, including Accounts Payable, Accounts Receivable, General Ledger, Cash Management, financial reporting, and financial close. The position also provides cross-functional support for Sales, Inventory, and Transportation Management within the Order-to-Cash application portfolio. Reporting to the ERP Applications Manager – Order to Cash, the analyst is responsible for solution design, production support, continuous improvement, testing, compliance, governance, and project delivery for Finance processes. The role leads functional solution design for enhancements, integrations, upgrades, and strategic initiatives. It analyzes complex business requirements and translates them into scalable functional designs, prepares functional specifications, identifies process simplification and modernization opportunities, and contributes to application roadmap planning and portfolio prioritization. The analyst serves as the senior escalation point for complex production issues, performs root cause analysis, develops corrective actions, troubleshoots cross-functional issues, and supports critical period-end processing and financial close. The position also develops and executes testing strategies, including system integration, user acceptance, and regression testing, and provides functional leadership, guidance, and mentorship to business and technology stakeholders and team members. West Fraser describes itself as a growing, diversified wood products company with over 60 facilities in Canada, the United States, and Europe. It promotes from within and offers a challenging environment with continuous development and potential future growth opportunities.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.
8–10 years of JD Edwards EnterpriseOne experience, including at least 5 years supporting Sales Order Management and Order-to-Cash processes.
Extensive functional, technical, and operational knowledge of JD Edwards EnterpriseOne 9.2 and Oracle Transportation Management (OTM).
Demonstrated experience independently configuring, supporting, and enhancing JD Edwards production environments and leading complex enhancements and implementations.
Expert knowledge of Sales Order Management, Advanced Pricing, Order Activity Rules, Inventory Commitment and Availability, EDI Transactions, Customer Master, UDC Configuration, Batch Processing, Financial Integrations, Accounts Receivable, General Ledger, Cash Management, Financial Reporting, Intercompany Transactions, billing, cash application, and credit management.
Strong understanding of end-to-end Order-to-Cash processes, including practical experience with Finance processes in JD Edwards and OTM.
Demonstrated experience partnering with Accounting, Finance, Treasury, and Audit teams.
Working knowledge of financial processes including billing, accounts receivable, cash application, and credit management.
Strong written and verbal communication skills.
Experience working with ServiceNow, Jira, or similar operational and project delivery management tools.

Responsibilities

Serve as the lead functional expert for JD Edwards Finance processes, including Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Financial Reporting, and financial close activities.
Recommend solution designs, configurations, and process improvements, partnering with the ERP Applications Manager on prioritization, governance, and portfolio decisions.
Support business process standardization and enterprise initiatives across multiple operating divisions.
Lead requirements analysis for complex business initiatives and translate requirements into scalable functional designs aligned with enterprise architecture and supportability objectives.
Prepare functional specifications for enhancements, integrations, reports, orchestrations, workflows, and custom applications.
Identify and lead opportunities to simplify processes, use standard JD Edwards functionality, and support modernization involving OTM, EDI, automation, integrations, and customer-facing solutions.
Provide subject matter expertise for application roadmap planning, portfolio prioritization, and strategic ERP initiatives.
Act as the senior escalation resource for Finance-related JD Edwards production issues.
Perform root cause analysis and develop permanent corrective actions.
Troubleshoot cross-functional issues involving customer orders, inventory, transportation, invoicing, and integration points.
Support critical month-end, quarter-end, and year-end transaction processing and financial close activities.
Develop and execute system integration, user acceptance, and regression testing strategies; ensure solutions are production-ready and validated against business requirements.
Lead workshops to identify business requirements and process improvements.
Provide expert guidance on JD Edwards capabilities, limitations, and best practices, and influence solution decisions through functional expertise and business process knowledge.
Advise business owners on financial master data, accounting structures, business unit setup, and chart of accounts.
Mentor analysts and project team members supporting Finance processes within the Order-to-Cash application portfolio.