Senior Business System Analyst - Order to Cash & Finance

West Fraser•Cordova, TN

About The Position

West Fraser's Corporate IT department is recruiting a Senior Business System Analyst to serve as the primary functional subject matter expert for JD Edwards EnterpriseOne Finance processes within the Order-to-Cash application portfolio. The role focuses on Accounts Receivable, Accounts Payable, General Ledger, Cash Management, financial reporting, and financial close, while also providing cross-functional support for Sales, Inventory, and Transportation Management. It reports to the ERP Applications Manager – Order to Cash. The analyst is responsible for solution design, production support, continuous improvement, testing, compliance, governance, and project delivery. The role leads functional design for enhancements, integrations, upgrades, and strategic initiatives; translates complex business requirements into scalable designs; and prepares specifications for enhancements, integrations, reports, orchestrations, workflows, and custom applications. The analyst also contributes to application roadmap planning, portfolio prioritization, process standardization, and enterprise initiatives across operating divisions. The position serves as the senior functional escalation point for complex production issues, performs root cause analysis, develops corrective actions, and supports critical month-end, quarter-end, and year-end processing. It develops and executes testing strategies, including system integration, user acceptance, and regression testing. The analyst partners with business and technology stakeholders, leads workshops, advises on financial master data and accounting structures, and provides guidance and mentorship to analysts and project team members.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.
8–10 years of JD Edwards EnterpriseOne experience, including at least 5 years supporting Sales Order Management and Order-to-Cash processes.
Extensive functional, technical, and operational knowledge of JD Edwards EnterpriseOne 9.2 and Oracle Transportation Management (OTM).
Demonstrated ability to independently configure, support, and enhance JD Edwards production environments and lead complex enhancements and implementations.
Expert knowledge of Sales Order Management, Advanced Pricing, Order Activity Rules, Inventory Commitment and Availability, EDI Transactions, Customer Master, UDC Configuration, Batch Processing, and Financial Integrations.
Expert knowledge of Accounts Receivable, General Ledger, Cash Management, Financial Reporting, Intercompany Transactions, Billing, Cash Application, and Credit Management.
Strong understanding of end-to-end Order-to-Cash business processes, with practical experience in Finance processes using JD Edwards and OTM.
Demonstrated experience partnering with Accounting, Finance, Treasury, and Audit teams.
Working knowledge of billing, accounts receivable, cash application, and credit management processes.
Strong written and verbal communication skills.
Experience with ServiceNow, Jira, or similar operational and project delivery management tools.

Responsibilities

Serve as the lead functional expert for JD Edwards Finance processes, including Accounts Payable, Accounts Receivable, General Ledger, Cash Management, Financial Reporting, and financial close.
Provide cross-functional support for Sales, Inventory, and Transportation Management within the Order-to-Cash application portfolio.
Recommend solution designs, configurations, and process improvements in partnership with the ERP Applications Manager.
Support prioritization, governance, portfolio decisions, process standardization, and enterprise initiatives.
Lead requirements analysis and functional solution design for enhancements, integrations, upgrades, and strategic initiatives.
Translate business requirements into scalable functional designs aligned with enterprise architecture and supportability objectives.
Prepare functional specifications for enhancements, integrations, reports, orchestrations, workflows, and custom applications.
Identify opportunities to simplify processes, use standard JD Edwards functionality, and support modernization involving OTM, EDI, automation, integrations, and customer-facing solutions.
Provide subject matter expertise for application roadmap planning, portfolio prioritization, and strategic ERP initiatives.
Act as the senior escalation resource for Finance-related JD Edwards production issues.
Perform root cause analysis and develop permanent corrective actions for production issues.
Troubleshoot cross-functional issues involving customer orders, inventory, transportation, invoicing, and integrations.
Support critical month-end, quarter-end, and year-end transaction processing and financial close activities.
Develop and execute system integration, user acceptance, and regression testing strategies, validating solutions against business requirements before deployment.
Lead workshops to identify business requirements and process improvements.
Guide stakeholders on JD Edwards capabilities, limitations, and best practices, and influence solution decisions through functional expertise.
Advise business owners on financial master data, accounting structures, business unit setup, and chart of accounts.
Mentor analysts and project team members supporting Finance processes in the Order-to-Cash application portfolio.