Senior Business Program Manager
About The Position
The Senior Business Program Manager serves as a strategic advisor and operational leader in Microsoft’s US Federal Operating Unit, partnering with its leadership team to drive execution of business priorities. The role simplifies complexity, creates clarity, accelerates business outcomes, and enables effective operations through disciplined planning, operational rigor, and cross-functional collaboration. The role leads workstreams including headcount management, fiscal year planning, Copilot reporting, and business insights. It partners across the Federal Executive office, Finance, HR, Sales Excellence, and other business stakeholders to align strategy with execution and drive accountability for priorities and initiatives. The position also helps the organization advance its AI adoption. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. Employees bring a growth mindset, innovate to empower others, and collaborate toward shared goals, while upholding respect, integrity, accountability, and inclusion.
Requirements
- Bachelor’s degree in Business, Operations, Finance, or a related field and 4+ years of experience in program management, process management, or process improvement, or equivalent experience.
- Must pass the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
- U.S. citizenship verification is required due to citizenship-based legal restrictions; citizenship will be verified via a valid passport.
Nice To Haves
- Master’s degree in Business, Operations, Finance, or a related field and 6+ years of experience in program management, process management, or process improvement; or a bachelor’s degree in one of these fields and 8+ years of relevant experience; or equivalent experience.
- Track record of delivering measurable business improvements.
- Experience partnering across teams, aligning goals, and driving focused results with large impact.
- Ability to create structure in complex and ambiguous situations and respond flexibly in time-sensitive situations.
- Experience managing multiple projects and requests concurrently.
- Strong verbal and written communication skills.
- Strong interpersonal skills and ability to work as a team player.
- Ability to learn quickly and adapt to a dynamic working environment.
Responsibilities
- Drive compliance, prioritization, and decision support for leaders, bringing clarity to ambiguous situations.
- Partner with leadership to develop and execute planning processes, coordinating with corporate planning and the broader organization.
- Align strategic initiatives across functions; communicate plans, priorities, and metrics; advocate for business needs; and coordinate with enterprise stakeholders.
- Contribute to organizational design, research and propose strategic options, and track and report indicators of success.
- Facilitate the team’s rhythm of business (ROB), balancing operational rigor with innovation and agility.
- Build and leverage networks and stakeholder relationships to support execution across the business.
- Tailor content to stakeholder needs and the business landscape, translate complex information into actionable steps, and perform related reporting and exception management.
- Work with the organizational leader to align team activities with strategic objectives while maintaining confidentiality and trust.
- Build stakeholder, partner, and customer support for complex programs using performance metrics and audience-appropriate storytelling.
- Define and execute program landing and communication plans, lead the rhythm of business during execution, and ensure teams understand and can meet program requirements.
- Evaluate success criteria and performance metrics, and use scorecards and dashboards to monitor programs and alignment with objectives.
- Use data to identify risks, mitigation plans, opportunities to streamline and optimize programs, and plans to sunset programs that no longer meet objectives.
- Identify opportunities for new or improved programs; define strategy and requirements; align stakeholders; identify resources; create project plans and targets; and establish a plan of record.
- Incorporate security principles into planning processes.
- Lead cross-team projects and program management for organization-wide strategic efforts requiring coordination across disciplines and business organizations.
- Help the organization become Frontier in its AI adoption.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
