Program Manager, Business Systems

Hyve Solutions•Reno, NV

About The Position

The Program Manager, Business Systems oversees the design, planning, and development of Hyve’s internal Warehouse Management Systems (WMS), inventory applications, dashboards, and reporting. The role works across technical, process, and functional teams to incorporate business logic and corporate requirements into Hyve’s proprietary ERP system, and serves as a liaison between end users and IT teams to improve operational processes and ERP capabilities. The position coordinates ERP development from user requirements through testing, sign-off, and business integration. It manages projects and priorities, monitors ERP infrastructure and vulnerabilities, translates business needs for IT teams, and reports schedules, budgets, milestones, metrics, risks, and issues to management and stakeholders. Travel to customer, supplier, and company locations may be required, estimated at up to 25% of the time.

Requirements

Bachelor’s degree or higher, or equivalent work experience.
At least 5 years of related project management experience.
Excellent communication, coordination, and organizational skills.
Ability to interact and collaborate with internal technical teams.
Strong communication and leadership skills to drive IT, functional, and technical resources.
Experience supporting an initiative from concept through concrete deliverable, applying specialist technical knowledge.
Demonstrated verbal and written analytical and problem-solving, communication, negotiation, interpersonal, and presentation skills.
Ability to influence others’ thinking or gain acceptance in sensitive situations.
Deep exposure to developing project plans that display milestones in accordance with SDLC and PMP governance guidelines.
Advanced knowledge or experience with Microsoft Professional Suite, including Word, Excel, and PowerPoint.
Availability to travel to customer, supplier, and company locations as needed; travel is estimated at up to 25% of the time.

Nice To Haves

Understanding of Warehouse and Inventory Management, including inbound and outbound processes.
Experience with project execution methodologies such as Agile, Scrum, and Waterfall.
Experience with Microsoft Project, Visio, and Smartsheets.
PMP and/or CSM certification.
Technical expertise with Jira and Confluence.

Responsibilities

Oversee the design, planning, and development of internal WMS and inventory applications, dashboards, and reporting.
Work with technical, process, and functional teams to integrate business logic and corporate requirements with Hyve’s proprietary ERP system.
Act as a liaison between end users and IT teams to develop, implement, and improve business operational processes and ERP enhancements.
Develop and deploy programs that leverage data warehouse information and provide visibility to stakeholders.
Coordinate ERP development efforts through user requirements, testing, sign-off, and business integration.
Prioritize projects and manage objectives to meet business-required milestones.
Test ERP infrastructure, deliver vulnerability assessments, and work with IT resources to address gaps.
Manage large-scale projects and multiple smaller projects.
Analyze and translate business needs and requirements for internal IT resources.
Track and report development status, including schedule, budget, milestones, metrics, key events, risks, and issues, to management and stakeholders.