Business Systems Manager

Eleutheria•Remote - Colorado, CO

1d•$125,000 - $150,000•Hybrid

About The Position

Point Quest Group is hiring a Business Systems Manager to harmonize billing and scheduling systems across its entities and support the company’s growth through acquisition. The role will map existing systems, workflows, data structures, integrations, and pain points, then design and lead a roadmap for integration, standardization, or consolidation. It will establish consistent data standards and processes and help connect scheduled services, delivered services, and billing. The manager will help design and build the data warehouse and reporting layer, including source-system feeds, data models, business logic, dashboards, metric definitions, and data quality monitoring. The role will also analyze the broader systems landscape, including Workday, the ERP, and operational platforms; support configuration, security, reporting, audit, compliance, provisioning, and access control; and recommend improvements that support scale. Serving as a liaison between business leaders, functional teams, IT, and vendors, the manager will lead systems governance and prioritization, manage the enhancement backlog, and provide executives with visibility into system maturity, project milestones, and ROI. The role will lead projects end to end, including requirements, scoping, vendor selection, testing, training, and adoption, and will support the onboarding of acquired entities to the platform’s systems and standards. The position is preferably based in Denver, with openness to other locations. Denver-based employees are expected to attend the office as needed for collaboration, especially around major releases, go-lives, and planning. The in-person cadence is flexible and based on the work. The role reports to the Director of Finance.

Requirements

Hands-on experience as a business systems analyst in a high-growth, multi-system environment.
Track record integrating or harmonizing disparate systems and data; experience with billing, scheduling, or other operational platforms is relevant.
Strong understanding of business processes across Operations, Finance, and HR, including end-to-end workflows such as schedule-to-bill and lead-to-cash.
Strong data skills, including mapping data across systems, writing requirements, and validating input and output data.
Experience helping design a data warehouse and its reporting layer, including data modeling and translating business questions into reporting requirements.
Experience with system governance, project oversight, vendor management, and change management.
Exceptional communication skills and ability to influence and partner with senior executives.
Collaborative communication style and ability to work across divisions and departments.
Ability to manage competing priorities and deliver results in a deadline-driven, private-equity-backed setting.
Bachelor’s degree in Business, Information Systems, or a related field preferred.

Nice To Haves

Experience in a private-equity-backed or multi-entity environment, including integrating systems after an acquisition.
Experience with Workday and NetSuite or a comparable ERP.
Hands-on SQL and familiarity with modern data warehouse and BI platforms such as Snowflake, Azure/Fabric, Power BI, or Tableau.
Familiarity with integration tools, including APIs, middleware/iPaaS, and ETL/ELT pipelines.
Background in education, healthcare, staffing, or another services business where scheduling and billing drive the P&L.

Responsibilities

Inventory and document billing and scheduling systems across entities, including data structures, workflows, integrations, and pain points.
Design and lead a roadmap to integrate, standardize, or consolidate billing and scheduling systems.
Define common data standards, definitions, and processes for scheduling, service delivery, and billing.
Partner with Operations and Finance to address gaps between scheduled services, delivered services, and billed services.
Create a repeatable playbook for onboarding acquired entities to platform systems and standards.
Help design and build the data warehouse, including source-system feeds, data models, and business logic for operational, scheduling, billing, and financial data.
Gather reporting requirements with Finance, FP&A, and Operations and design reports and dashboards for leadership.
Establish consistent definitions and documented calculations for key metrics, with reconciliation to source systems.
Own data quality monitoring and address issues upstream.
Ensure new systems and acquired entities feed the data warehouse consistently.
Analyze the broader systems landscape, including Workday, the ERP, and operational platforms, and recommend improvements.
Support business-system configuration, security, reporting, and audit and compliance needs.
Manage user provisioning and access control according to audit and security protocols.
Liaise among business leaders, functional teams, and IT to prioritize system initiatives aligned with value-creation goals.
Establish and lead business systems governance, manage the backlog, evaluate enhancement requests, and align priorities with executive sponsors.
Provide executives and stakeholders visibility into system maturity, project milestones, and ROI.
Lead systems projects end to end, including requirements, scoping, vendor selection, testing, training, and adoption.
Partner with integration vendors and consultants on scalable solutions and deployments.
Develop and deliver end-user training and self-service tools to support adoption and user experience.