Business Systems Manager

Fishwife Tinned Seafood Co.

10h

About The Position

We’re looking for a Business Systems Manager to support the critical systems, integrations, and data that keep our business running. This is a business-enablement role: you'll manage our ERP, EDI, and SaaS environment; maintain the integrations and automations that connect them; and ensure leadership can rely on the data in our environment. You will serve as the internal go-to data resource for the Fishwife team across Operations, Sales, Finance, and Marketing. This is not a traditional IT support role. We need someone with a business systems background who can partner credibly with teams, answer questions, remove friction, and quietly make everything work.

Requirements

5+ years of experience in business systems, operations technology, IT applications, or a related role.
Experience in CPG, food & beverage, consumer goods, or DTC/wholesale environments.
Excellent organizational, project management, and communication skills.
Ability to convey ideas between technical and non-technical audiences
Troubleshooting an ERP and managing EDI environments.
Familiarity with WMS, 3PL integrations, and e-commerce platforms (Shopify, etc.).
Proficiency in Excel & Google Suite

Nice To Haves

Experience working in smaller or growing brands where ownership and flexibility are required
Exposure or experience to Cin7, Modus, and QuickBooks a plus, although relevant alternative system experience is suitable
Scripting in Python, JavaScript, or similar
Exposure using AI tools
Setting up BI dashboards and working with data warehouse / reporting infrastructure.
Bachelor’s or Master’s degree in a relevant discipline

Responsibilities

Convert business problems into system solutions, through recommended workflows, system solutions, automated dashboards, or further integrations.
Build, configure, and maintain integrations between business systems (ERP, EDI, WMS, e-commerce, CRM, finance, marketing) using APIs, iPaaS tools, and middleware. Monitor that order and inventory transactions are complete and accurate between systems.
Manage EDI trading partner relationships end-to-end, including onboarding, document mapping, exception handling, and ensuring reliable order, shipment, and invoice flow.
Maintain clear documentation for systems, processes, and trading partner specs.
Act as an integrated partner to each department, helping to drive meaningful technical solutions which reduce manual workloads and increase data accuracy and process adherence.