Program Manager, Business Operations

Gridware • San Francisco, CA

20h

About The Position

Gridware is a San Francisco-based technology company focused on protecting and enhancing the electrical grid. Its Active Grid Response platform uses high-precision sensors to identify potential grid issues early and support proactive maintenance and fault mitigation.

The Program Manager in Business Operations will lead company-wide initiatives across growth, field operations, and product and device operations. The role brings structure to ambiguous, high-stakes work by aligning stakeholders, sequencing work, and keeping leadership informed about progress, risks, and decisions. The position reports into Business Operations and partners closely with Engineering, Product, Customer Success, Finance, and Legal.

Requirements

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in program management, business operations, strategy and operations, or a related cross-functional role.
• Proven track record of leading multi-stakeholder programs from ambiguity to delivery in a fast-paced environment with shifting priorities.
• Strong planning, analytical, and communication skills, including the ability to translate complexity into clear plans and concise recommendations.
• Comfort working with field, hardware, and technical teams, as well as technical leaders.
• Ability to build structure and processes where none exist.

Responsibilities

• Own end-to-end execution of cross-functional programs, from scoping through delivery and handoff.
• Define program scope, milestones, owners, and success criteria, and keep them current as priorities shift.
• Drive a portfolio of strategic programs across growth, field operations, and product lifecycle.
• Identify risks and dependencies early, surface trade-offs to decision-makers, and unblock teams.
• Turn program learnings into reusable playbooks, processes, and tools.
• Build program visibility through dashboards, status reporting, and executive updates.

Benefits

• Health, dental, and vision plans, including Gold and Platinum plans with some providers fully covered.
• Paid parental leave.
• Alternating day off (every other Monday).
• “Off the Grid,” a two-week-per-year paid break for all employees.
• Commuter allowance.
• Company-paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level