Remote Senior Business Operations Manager

Lenovo • Morrisville, NC

2d • $139,800 - $214,360 • Remote

About The Position

This remote role is part of Lenovo’s International Sales Organization (ISO), focused on Infrastructure Solutions (ISG), and reports to the ISO ISG Business Operations Leader. The role drives operating rigor and execution discipline for a sales team serving Cloud Services Provider (CSP) customers across international markets, with responsibility for revenue, pipeline, and growth objectives. It partners strategically with the VP of CSP Sales to establish a consistent business cadence, maintain clear performance visibility, and align strategy with frontline execution. The position requires strong business acumen, executive presence, and the ability to turn complex data into actionable insights. The successful candidate will have experience running sales cadences and management systems, shaping operating models, and influencing senior stakeholders in a matrixed environment.

The position is remote and part of a global team aligned to an executive working PST business hours. Flexibility regarding work schedule is required.

Requirements

• At least 8 years of Sales Operations or related experience, with increasing scope and leadership responsibility.
• Experience with CRM and analytics tools.
• Bachelor’s degree in business, a technical field, or a related field.

Nice To Haves

• Experience with Dynamics and Power BI.
• Strong business and financial acumen, including the ability to connect operational drivers to revenue outcomes.
• Experience designing and scaling sales operating cadences, processes, and coverage models.
• Proven ability to operate at both strategic and execution levels in a matrixed organization.
• Exceptional analytical and problem-solving skills, with the ability to translate data into clear actions.
• Executive-level communication and stakeholder management skills.

Responsibilities

• Own the ISO ISG CSP sales operating cadence and ensure consistent execution and alignment from leadership to frontline.
• Drive performance against targets by strengthening forecast accuracy, pipeline health, and accountability.
• Inform business decisions by identifying risks, root causes, and opportunities to accelerate growth.
• Optimize sales coverage and lead quota planning, aligning resources with high-impact growth areas.
• Establish and enforce pipeline management and quality standards to improve conversion, deal velocity, and overall funnel health.
• Partner cross-functionally to align priorities and execute key initiatives.
• Drive strategic initiatives and continuous improvement, including tools, reporting, and operating model evolution.

Benefits

• Lenovo benefits are referenced at www.lenovobenefits.com; specific benefits are not detailed in the posting.
• Candidates may be considered for bonuses and/or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior