Senior Business Execution Consultant

Wells Fargo Bank•Irving, TX

1d•Hybrid

About The Position

Wells Fargo is seeking a Business Execution Consultant (UAT Tester) to support the Consumer Bank and Lending Operations Innovation Hub’s portfolio of AI and automation initiatives. The role executes user acceptance testing (UAT) to verify that solutions meet business requirements, user expectations, and risk and compliance standards before production deployment. It supports operations across multiple business groups and contributes to strategic initiatives, with a focus on solution efficiency, quality, cost effectiveness, and pipeline management. The consultant researches moderately complex business, operational, and strategic initiatives; develops user stories from requirements using SDLC formats; prepares test data; and creates and executes test scenarios and scripts. The role also supports program planning and execution, risk mitigation, efficiency, customer experience, and cross-functional relationships. It requires sound risk decisions and adherence to applicable Wells Fargo policies, procedures, and risk and compliance obligations. The position offers a hybrid work schedule and is not eligible for visa sponsorship. Relocation assistance is not available. The posting end date is November 8, 2026, though the posting may be removed earlier due to application volume.

Requirements

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
4+ years of experience in UAT or other end-to-end testing.
2+ years of contact center experience.

Nice To Haves

Facilitated testing for AI products or machine learning models.
Experience with test creation, planning, coordination, facilitating testing, and routine testing.
Use of Agile and testing platforms such as JIRA and Octane.
Familiarity with contact center routing platforms such as Genesys and Five9.
Experience working with Agentic Voice Service agents and LLM speech applications.

Responsibilities

Lead support functions or operations for multiple business groups and contribute to large-scale strategic initiatives.
Support efficiency, quality, cost effectiveness, and pipeline management for assigned operations.
Research moderately complex business, operational, and strategic initiatives.
Write and execute test scripts and document results.
Write user stories from requirements using SDLC formats.
Gather and condition test data for Development and UAT.
Drive requirements, incorporating product expertise and industry and competitor opportunities.
Review requirements and build test scenarios and scripts with minimal supervision.
Work independently to make recommendations for support functions and provide support and leadership.
Assist in planning and executing programs and initiatives, including those involving risk mitigation, efficiency, and customer experience.
Collaborate and consult with team leaders to develop project plans, policies, and procedures.
Lead relationships and implementation of programs, services, and initiatives with cross-functional business partners.
Follow applicable risk programs, policies, and procedures; fulfill risk and compliance obligations; and escalate and remediate issues in a timely and effective manner.