Senior Business Development Representative

First Steps Recovery•Irvine, CA

6d•$85,000 - $100,000•Remote

About The Position

HART Recovery Care is seeking a driven, relationship-oriented, and entrepreneurial Senior Business Development Representative to introduce and expand its in-home addiction treatment model in Orange County and the surrounding area. The role focuses on building HART’s presence in assigned markets, educating healthcare professionals about its home-based substance use disorder treatment, and developing referral partnerships that support appropriate patient transitions into care. The representative will build and manage relationships with healthcare providers, behavioral health organizations, community partners, and other referral sources. They will develop market strategies, identify referral opportunities, communicate HART’s value proposition, deliver presentations, represent the organization at professional and community events, and share market feedback with leadership. The role also owns an active referral pipeline, tracks activity and results in a CRM, collaborates with admissions, clinical, and operations teams, and works toward monthly and quarterly business development goals. The position is suited to a self-directed, results-oriented relationship builder who is comfortable developing a market for an emerging healthcare service. Work is performed remotely and in mobile situations, with 24-hour availability. The employee is expected to work a designated number of hours per week as required; no specific number of hours is stated.

Requirements

At least 3 years of business development, outreach, sales, or referral development experience; behavioral health, addiction treatment, or healthcare services experience is preferred.
Experience developing referral networks and generating measurable patient admissions or healthcare service growth.
Strong presentation, communication, relationship management, and consultative selling skills.
Ability to work independently, prioritize opportunities, and execute territory growth plans.
Familiarity with CRM systems and performance reporting.
Valid driver’s license, current vehicle registration and insurance, reliable transportation, and willingness to travel throughout the assigned market.
High school graduation or GED required.
Medical clearance to work.
Ability to pass pre-employment drug screening.
Ability to lift or carry 20 pounds.
Moderate frequency of computer keyboarding and viewing a computer monitor.

Nice To Haves

Established relationships within the local healthcare or behavioral health community are strongly preferred.
Bachelor’s degree in business, healthcare, marketing, or a related field is preferred.

Responsibilities

Develop and execute strategic business development plans to establish HART’s presence and drive patient referrals within assigned markets.
Introduce and promote HART’s in-home addiction treatment model to healthcare professionals, treatment providers, and community partners.
Identify underserved patient populations, referral opportunities, strategic partnerships, market trends, competitive dynamics, and opportunities to differentiate HART.
Build new referral channels and expand relationships with behavioral health and healthcare partners.
Collaborate with leadership on market-entry strategies, outreach initiatives, and growth opportunities.
Build and maintain relationships with physicians, psychiatrists, therapists, hospitals, discharge planners, case managers, addiction treatment providers, and other healthcare professionals.
Develop partnerships with detoxification programs, residential treatment centers, PHP/IOP programs, and other providers to support transitions into home-based recovery.
Educate referral partners on HART’s clinical capabilities, patient eligibility, treatment pathways, and approach to recovery.
Explore opportunities with employers, employee assistance programs, health plans, and other organizations seeking addiction treatment solutions.
Serve as an ambassador for in-home addiction treatment and explain when it may be an alternative or complement to traditional treatment.
Communicate HART’s value proposition, including personalized treatment, privacy, family involvement, continuity of care, and integration into everyday life.
Develop and deliver presentations and educational discussions to referral partners and healthcare organizations.
Represent HART at industry conferences, professional networking events, and community meetings.
Gather market feedback and work with leadership to strengthen positioning and outreach strategies.
Own and manage a pipeline of referral sources and strategic accounts.
Establish account development plans and consistently execute outreach activities.
Maintain accurate CRM records of referral relationships, business development activities, and opportunities.
Partner with admissions, clinical, and operations teams to facilitate timely, appropriate referrals and smooth transitions into care.
Monitor referral activity, admissions conversion, account productivity, and market growth opportunities.
Meet or exceed monthly and quarterly business development goals.
Provide market intelligence and actionable recommendations to leadership.