About The Position

The Senior Analyst, Operations – Business Applications is an experienced, dynamic team player who supports implementation and ongoing administration of Welltower’s Yardi Senior Voyager and accounting-related modules. The role works cross-functionally to streamline accounting processes and improve operational efficiency, delivering scalable solutions aligned with the company’s business strategy. It operates in a high-demand, performance-driven environment. The position serves as a strategic liaison between Property Accounting and system support, supports finance and accounting implementations, and helps ensure Yardi processes, system access, training, reporting, and controls meet operational needs. Out-of-area and overnight travel should be expected for specific projects. A valid passport and willingness to travel to the UK are required.

Requirements

  • At least 5 years of experience in accounting, finance, operations, or technology implementation.
  • Strong understanding of accounting best practices.
  • Proven experience working on Yardi implementation projects.
  • Project management and technical support experience.
  • Valid passport and willingness to travel to the UK.

Nice To Haves

  • Experience with Yardi Senior Voyager and associated modules.
  • Experience planning and working on system-change implementations in a SOX environment.

Responsibilities

  • Serve as a strategic liaison between Property Accounting and system support, managing and resolving Yardi-related issues.
  • Lead administration and maintenance of the Chart of Accounts, including creating new accounts, updating existing codes, and understanding headers and total-into accounts.
  • Support and troubleshoot Custom Account Tree functionality, including setup and ongoing edits.
  • Act as the point of contact for finance and accounting-related implementations and modules, including Fixed Assets, Construction Manager, Intercompany, Procure-to-Pay, and Payment Processing.
  • Validate Trial Balance and AR data during operator transitions and acquisitions.
  • Support corrections related to BOM and Property Accounting ledgers.
  • Provide backup support for Medicaid-related processes as needed.
  • Conduct regular audits to ensure system access and role provisioning align with internal controls and audit standards.
  • Collaborate with internal support teams to identify and resolve system challenges.
  • Assist the AVP, Operations in developing and delivering training programs so operations teams are proficient in Yardi functionality.
  • Develop relationships with internal and external stakeholders to support strategic initiatives.
  • Contribute to agile and project-based workflows and help drive continuous improvement in system processes and reporting.

Benefits

  • Competitive base salary and annual bonus.
  • Generous paid time off and holidays.
  • Employee Stock Purchase Program with shares available at a 15% discount.
  • Employer-matching 401(k) program and profit-sharing program.
  • Student Debt Program contributions of up to $10,000 toward student loans.
  • Tuition assistance program.
  • Medical, dental, and vision options.
  • Professional growth.
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