Yardi Technical Analyst Remote

National Church Residences•Remote - UT, UT

8d•Remote

About The Position

National Church Residences is hiring a remote Yardi Technical Analyst to support its Yardi Voyager and RentCafé platforms, ensuring system stability, data integrity, and user satisfaction. The role works from home in the Eastern or Central US time zone and focuses on system configuration, troubleshooting, reporting, and integration support, particularly for Affordable Housing compliance and operational efficiency. The analyst collaborates with the Application Manager Yardi and stakeholders across departments to implement enhancements and improve processes. The position also contributes to compliance and audit readiness, process improvement, and user training and adoption. Rare travel of up to 5% is expected. The role includes other duties as assigned.

Requirements

Minimum of 3 years of hands-on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role within the Affordable Housing industry.
Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience.
Understanding of property management and accounting workflows.
Experience with RentCafé and other Yardi modules such as PayScan or Maintenance.
Familiarity with Affordable Housing compliance workflows, including HUD, LIHTC, and TRACS.
Good working computer skills, including Microsoft Office suite and Windows, and the capacity to learn new software systems quickly.
Self-directed, with excellent organizational skills and the ability to manage concurrent tasks and assignments.
Ability to lead others in a complex environment.
Strong motivational skills and emotional intelligence.
Excellent communication, comprehension, and interpersonal skills, including the ability to speak, read, write, and understand English and make oneself understood.

Nice To Haves

Proficiency in SQL for data analysis and report development.
Experience with Yardi ETL processes and system integrations.
Knowledge of additional Yardi modules, such as Maintenance IQ, PayScan, or Construction Manager.
Background in process improvement or automation.
Yardi certification or formal training in Voyager system administration.
ITIL Foundation or similar service management certification.

Responsibilities

Configure and maintain Yardi Voyager and RentCafé, including property setup, user roles, and security.
Provide Tier 1 and Tier 2 support for Yardi users, resolve technical issues, and manage helpdesk tickets.
Monitor and maintain data integrity across Yardi modules, including HUD- and LIHTC-related compliance data.
Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools.
Develop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting tools.
Assist with testing and deployment of Yardi upgrades, patches, and new module implementations.
Work with business stakeholders to gather requirements and implement system enhancements.
Document processes, configurations, and data flows to support internal controls and audit readiness.
Participate in process improvement initiatives and contribute to training and user adoption.
Demonstrate professionalism, manage time effectively, and promote collaboration and a team approach.
Participate in policy creation and appropriate problem-solving methods.
Respect residents' and clients' rights and dignity, and report complaints and allegations of abuse, misappropriation, or other compliance concerns to the appropriate supervisors.
Perform other duties as assigned.

Benefits

Three medical and prescription plan options through a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Parental leave paid at 100% for four weeks.
Dental and vision coverage for employees and families.
Company-provided life and accidental death and dismemberment insurance and disability coverage.
Supplemental life and AD&D coverage for employees and families, accident insurance, hospital indemnity, and critical illness coverage.
Dependent care and transportation and parking Flexible Spending Accounts.
Well-being programs, including enhanced employee assistance program support, tobacco cessation, and up to $1,000 per year in Well-Being Your Way rewards and reimbursements.
Retirement savings plan with immediate company funding at 3%, increasing up to 5% over time, plus an additional company match of up to 5% when employees contribute.
Tuition expense reimbursement.
Paid time off, nine paid holidays, and paid parental leave.