Senior Business Analyst, IT

DSV•Grapevine, TX
•$83,000 - $103,400•Onsite

About The Position

The Senior Business Analyst is responsible for customer integration projects, from initial analysis through the CINTO project steps and hypercare. The role manages project scope and quality to ensure solutions are delivered by the required date. It involves executing complex EDI integrations and projects according to schedule and budget, analyzing customer requirements, preparing technical specifications, estimating implementation effort, and creating or modifying interfaces based on standard solutions. The analyst develops test scenarios, detailed specifications, and documentation, and maintains proactive communication with stakeholders. The role also supports collaboration between the business and EDI department, helps other team members develop, follows company policies and values, and pursues ongoing professional development. Employees are expected to follow DSV's quality, health, safety, and environment requirements and support sustainability in day-to-day activities. The position is based in Grapevine, Texas, and may require occasional travel and working beyond regular hours to meet business needs.

Requirements

  • At least 3 years of experience in EDI integration.
  • Extensive knowledge of EDI standards, particularly UN/EDIFACT and ANSI X12.
  • Extensive knowledge of XML and advanced proficiency in XML and XPATH, including managing and troubleshooting complex data flows.
  • Experience implementing IT projects using Agile methods.
  • Knowledge and hands-on implementation experience with communication protocols including API, FTP, SFTP, and AS2; HTTP is also listed among relevant protocols.
  • Comprehensive understanding of EDI transactions within Transport.
  • Good verbal and written English skills.
  • Strong analytical thinking, problem-solving, and stakeholder collaboration skills.
  • Ability to collaborate, listen actively, multitask, plan, prioritize, and manage time effectively.
  • Ability to work as both a team builder and team player and adapt to diverse environments.
  • Excellent organizational and time management skills.
  • Ability to act as a role model for DSV values and adhere to the Code of Conduct.

Nice To Haves

  • A qualification in Computer Science or a related technical field is preferred.

Responsibilities

  • Execute complex EDI integrations and major projects according to schedule and budget.
  • Analyze customer requirements and prepare technical specifications.
  • Analyze and estimate the work effort required to implement new solutions.
  • Create or modify complex interfaces based on standard solutions and ensure quality through test scenarios.
  • Create detailed specifications and documentation based on operational procedures.
  • Maintain timely, efficient, and proactive stakeholder communication regarding daily tasks and projects.
  • Support the business and organization in identifying potential collaboration with the EDI department.
  • Help and support team members in achieving their potential within the department.
  • Comply with internal regulations, procedures, laws, managers' orders, and company intellectual property protections.
  • Develop professional skills through training and ongoing self-education.
  • Perform assigned tasks supporting DSV's quality, health, safety, and environment objectives and targets.
  • Conduct day-to-day activities in a sustainable and safe manner, reducing environmental impact and workplace incidents and supporting communities.
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