Senior IT Business Analyst

Baker Construction•Houston, TX

About The Position

The Senior IT Business Analyst drives the delivery of complex IT and business process solutions by gathering, analyzing, documenting, and managing requirements aligned with business needs and outcomes. The role collaborates with cross-functional teams throughout project inception, implementation, and post-deployment, and leads process improvement and Organizational Change Management (OCM) initiatives to support stakeholder engagement, adoption, and sustained business value. The position can be based in Houston, Texas, or Richmond, Virginia, and requires up to 15% travel. The role supports both technical and business stakeholders by producing process models, workflow diagrams, data flows, functional specifications, user stories, acceptance criteria, and project documentation. It also supports user acceptance testing and change management, recommends process improvements, and ensures compliance with IT security, privacy, and data governance standards. The position promotes safety-first practices, including Incident and Injury Free principles and construction site safety protocols. On-call availability and periodic after-hours work are required.

Requirements

Bachelor’s degree in IT, Business Administration, Computer Science, or a related field, and at least 10 years of experience in business analysis and delivery of complex, cross-functional IT projects in mid- to large-sized organizations, or a combination of education and experience.
Experience in business process modeling, workflow improvement, and identifying opportunities for automation and efficiency.
Background in requirements gathering, gap analysis, data mapping, and systems integration across enterprise platforms, including ERP modules, architecture, configuration, cross-module integration, and supply chain or construction applications.
Experience with both Waterfall and Agile methodologies and a strong understanding of project lifecycles, change control, and risk management.
Technical proficiency with Microsoft Office 365 (Excel, Word, PowerPoint, Outlook, and Teams), Smartsheet, Power BI, and Visio.
Familiarity with construction management software such as Viewpoint, Procore, or VISTA.
Familiarity with applications such as Vista, SuccessFactors, and Concur.
Proficient in applying advanced mathematical and analytical skills.
Ability to liaise effectively among technical teams, business stakeholders, and executive leadership to ensure alignment and clear communication.
Exceptional written and verbal communication skills.
Highly organized and detail-oriented, with strong analytical and problem-solving skills.
Ability to develop end-to-end project documentation and translate complex technical or analytical information into clear, business-friendly, user-centric language.
Comfort managing or supporting projects at any phase.
Highly self-motivated and results-driven.
Skilled in team motivation and cross-functional collaboration.
Strong ability to gather, analyze, and document complex business requirements and translate them into functional specifications and user stories.
Proven ability to evaluate and advise leadership on IT and business process improvement initiatives.
Strong stakeholder engagement, negotiation, and facilitation skills.
Ability to sit or stand for prolonged periods.
Visual acuity and dexterity for regular use of computers and related equipment.

Nice To Haves

Lean Construction Certification or Lean Six Sigma Green Belt or Black Belt.
Training or certifications in Power BI, Risk Management, Agile/Scrum methodologies (such as Scrum Master or Agile BA Certification), Microsoft Power Platform Fundamentals or Microsoft 365, and Visio and Business Process Modeling (BPMN).

Responsibilities

Lead collection, analysis, and documentation of detailed business and technical requirements.
Develop process models, workflow diagrams, and data flow representations of current and future-state business processes and system integrations.
Collaborate with business users, IT architects, developers, analysts, sponsors, and other stakeholders.
Create functional specifications, user stories, and acceptance criteria to guide development and testing teams.
Maintain requirements traceability across requirements, design elements, test cases, and delivered functionality throughout the project lifecycle.
Facilitate communication between technical and non-technical stakeholders.
Support user acceptance testing and change management activities.
Recommend optimized processes or solutions and identify improvement opportunities.
Ensure compliance with IT security, privacy, and data governance standards.
Promote a safety-first culture by adhering to Incident and Injury Free principles in IT and on-site activities.
Follow construction site safety protocols, including proper use of Personal Protective Equipment.
Respond proactively and with urgency to stakeholder needs.
Produce end-to-end project documentation, including business cases, use cases, test plans, training materials, and post-implementation reviews.
Evaluate and advise leadership on IT and business process improvement initiatives.
Conduct root cause analysis and impact assessments using structured business analysis techniques.
Travel by automobile or airplane as required.
Be available on call and work periodically after hours.