Senior Business Analyst -Digital Transformation

Veracity Consulting•Kansas City, KS

17h•Onsite

About The Position

The Senior Digital Operations Business Analyst leads digital initiatives, improves business processes, and helps deliver technology solutions that increase operational efficiency and create measurable business value. This onsite role in Kansas City, Missouri, serves as a liaison between business leaders, stakeholders, and technology teams. The analyst identifies business challenges and improvement opportunities, translates needs into actionable requirements, and guides solutions from concept through implementation and adoption. The role combines business analysis, product ownership, project delivery, stakeholder management, and change management. It includes leading complex initiatives, establishing product priorities and roadmaps, coordinating cross-functional delivery, and evaluating outcomes. The analyst also contributes to digital strategy and helps strengthen organization-wide practices for business analysis and digital delivery.

Requirements

Demonstrated experience in business analysis, product ownership, project delivery, process improvement, or digital transformation.
Proven ability to lead complex cross-functional initiatives and manage competing priorities.
Strong experience gathering business requirements, analyzing workflows, and developing actionable solution recommendations.
Experience working with business stakeholders and technical teams to implement technology solutions.
Knowledge of Agile methodologies, product ownership, backlog management, and project delivery practices.
Excellent analytical, problem-solving, organizational, and critical-thinking skills.
Strong written and verbal communication, presentation, facilitation, and stakeholder management abilities.
Ability to work independently, influence decisions, and drive initiatives from concept through completion.
Experience supporting technology implementation, user acceptance testing, and change management.

Nice To Haves

Bachelor's degree in Business Administration, Information Systems, Information Technology, Computer Science, Business Analytics, Operations Management, or a related field, or an equivalent combination of education and relevant experience.
Five or more years of relevant experience in business analysis, product management, digital transformation, or related disciplines.
Experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse.
Familiarity with Microsoft 365, SharePoint, and Microsoft Copilot.
Knowledge of workflow automation, artificial intelligence, analytics, and emerging digital technologies.
Experience using Jira, Azure DevOps, or similar project and work management tools.
Experience developing business cases, product roadmaps, and performance metrics.
Familiarity with portfolio planning, governance, and organizational change management.

Responsibilities

Partner with business leaders and stakeholders to understand objectives, operational challenges, and opportunities for improvement.
Lead discovery sessions, requirements gathering, stakeholder interviews, and business process assessments.
Analyze workflows, identify inefficiencies, and recommend improvements to operational performance.
Translate business needs into detailed requirements, user stories, process maps, and functional specifications.
Evaluate potential solutions for alignment with business objectives, technical feasibility, and expected value.
Lead digital initiatives from discovery and planning through implementation and continuous improvement.
Serve as a Product Owner or business lead by setting priorities, maintaining product backlogs, and developing solution roadmaps.
Collaborate with developers and technology teams to design and implement scalable business solutions.
Identify opportunities to use automation, analytics, artificial intelligence, and emerging technologies to improve processes.
Support evaluation and adoption of Microsoft Power Platform solutions, including Power Apps, Power Automate, Power BI, Dataverse, and SharePoint.
Coordinate cross-functional initiatives and align project objectives, deliverables, timelines, and priorities.
Manage project scope, milestones, dependencies, risks, issues, and stakeholder communications.
Facilitate discussions and decisions to resolve competing priorities and project challenges.
Lead or coordinate solution testing, user acceptance testing, implementation readiness, and post-launch evaluation.
Establish performance measures and track business outcomes to evaluate implemented solutions.
Build relationships and facilitate collaboration among business leaders, technical teams, and cross-functional stakeholders.
Communicate complex business and technical concepts to technical and non-technical audiences.
Support organizational change through communication, training, user engagement, and adoption planning.
Promote continuous improvement and ensure digital solutions address business needs.
Contribute to digital strategy, portfolio planning, project prioritization, and technology roadmap development.
Develop business cases and recommendations to support strategic investment decisions.
Establish and improve standards, templates, and best practices for business analysis, product ownership, and project delivery.
Evaluate opportunities to improve existing systems, processes, and digital capabilities.
Provide guidance and share expertise to strengthen business analysis and digital delivery practices across the organization.