Senior Associate, Order Management

L3Harris•Rochester, NY

13d

About The Position

Order Management directly assists the Sales and Program Management teams in executing purchase orders and contracts placed with L3Harris. The Senior Associate is responsible for loading demand against the factory, submitting export licensing requests, preparing export documentation, and coordinating the creation of payment documentation. The team also processes equipment-return credits and arranges shipments of temporary exports used to demonstrate L3Harris capabilities in support of Sales pursuits. This role directs and manages international sales orders from booking through payment, assesses whether the internal organization can meet customer requirements, and maintains compliance with applicable federal regulations. It also involves export-license tracking, customs and shipment documentation, coordination with freight forwarders, preparation of Letters of Credit documentation, and routine administrative and customer-support tasks.

Requirements

Bachelor's degree and 2 years of prior experience; or a graduate degree or equivalent with 0 to 2 years of prior related experience.
In lieu of a degree, at least 6 years of prior related experience.

Nice To Haves

Practical knowledge and experience performing duties within the job area.
Advanced Excel skills, including pivot tables, VLOOKUP, and similar functions.
Experience with import/export activities.
Strong written and verbal communication skills.
Strong organizational and time-management skills.
Ability to collaborate effectively with a team and across multiple teams simultaneously.

Responsibilities

Direct and manage international sales orders from booking through payment.
Determine whether the internal organization can meet customer requirements.
Understand, interpret, and maintain compliance with federal regulations.
Track export licenses.
Prepare U.S. Customs documentation for shipments in compliance with ITAR and EAR regulations.
Coordinate overseas shipments with freight forwarders.
Prepare Letters of Credit documentation to collect payment.
Answer customer phone calls and perform basic administrative tasks.
Upload and edit documents on SharePoint.
Load demand against the factory, submit export licensing requests, prepare export documentation, and coordinate payment documentation.
Process credits for equipment returns and coordinate temporary export shipments used for demonstrations.