Sr. Associate, Dasher & Logistics - Regional Operations (Parcel) Strategy & Operations
About The Position
DoorDash is seeking a Senior Associate for Regional Operations - Parcel on its Drive team. DoorDash Drive is a platform serving restaurants, grocers, and retailers across the United States, Canada, and Australia. The team works across strategy, execution, and quality, partnering with Product, Engineering, Business Development, and external partners to launch capabilities, improve performance, and standardize operational practices across the logistics network. The role manages day-to-day operations and site performance in a specific U.S. region. It works with internal and external stakeholders to develop and implement operating procedures that improve compliance and quality. The regional operations team focuses on delivery quality, loss prevention, operational efficiency, and merchant experience. The position reports to the Regional Operations Manager and may involve up to 25% travel.
Requirements
- At least 3 years of experience in on-the-ground warehousing or logistics; 3PL experience is preferred.
- Bachelor’s degree in a related field.
- Ability to analyze and synthesize data independently using SQL and Excel.
- Ability to turn operational-floor insights into actionable, scalable business initiatives.
- Problem-solving ability, comfort with ambiguity, and ability to thrive in a fast-paced environment.
- Internal applicants must qualify for internal mobility guidelines.
Nice To Haves
- Experience scaling operations in a successful startup.
- Demonstrated interest in logistics, on-demand services, and marketplaces.
- Multi-unit management experience.
- Experience working with third-party logistics providers.
Responsibilities
- Identify high-impact operational challenges, analyze root causes using quantitative and qualitative insights, and implement scalable solutions that improve service quality, efficiency, and network reliability.
- Partner with Product, Engineering, Analytics, and Business Development to standardize operating procedures and build systems that support sustainable growth.
- Support third-party performance across 15–20 locations, partnering with site leadership to maintain smooth, efficient, and safe operations and improve performance.
- Manage day-to-day operations and site performance within a specific U.S. region.
- Work with internal and external stakeholders to build and implement operating procedures that drive compliance and improve quality.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Equity grant opportunities
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
- Flexible paid time off/vacation for salaried roles
- Wellness expense reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
