Associate Manager, New Verticals - Fulfillment Dasher Strategy & Operations

DoorDash•San Francisco, NY

1d•Hybrid

About The Position

The Associate Manager will build and scale the operational engine behind DoorDash’s in-store AI platform. The role uses in-store data from tens of thousands of physical store locations to improve experiences for merchants, Dashers, and CPG partners, with measurable gains in inventory accuracy, Dasher pick time, and customer selection. Working at the intersection of physical retail and technology, the Associate Manager will use data and partner feedback to identify opportunities and shape solutions with Product, Engineering, Data Science, and Operations. The role owns initiatives from strategy through launch and iteration, translating real-world challenges into improvements that work across the marketplace. This individual contributor position is part of the New Verticals Strategy & Operations team and reports to a Senior Manager. The team works in a hybrid model, meeting in person a few days per month. Candidates will be considered for two positions, with role fit aligned during the interview process.

Requirements

4–6+ years of experience in a high-performing culture, such as technology, operations, strategy, consulting, banking, startups, or a related field.
Completed bachelor’s degree; finance, economics, computer science, engineering, or a related field is preferred.
Comfort with SQL and data visualization tools.
Strong analytical skills, including extracting and communicating meaningful insights from data to drive strategic decisions.
Ability to work at both detailed operational levels and long-term strategic levels.
First-principles problem-solving and a systems-first approach to root-cause analysis.
Ability to lead cross-functional initiatives and operate effectively amid ambiguity.
Willingness to experience operations firsthand to inform strategy.

Nice To Haves

MBA.
Experience using AI tools such as Claude, Cursor, Gemini, or Copilot to automate repeatable tasks.

Responsibilities

Analyze data to inform business decisions and identify operational and product opportunities.
Lead cross-functional projects with Engineers, Data Scientists, and Product Managers to develop and implement technology solutions that increase selection across New Verticals.
Own and improve key selection metrics; create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality.
Build strategic initiatives and drive innovation, including work on AI-powered selection predictions and improvements to the customer shopping experience.
Take initiatives from high-level strategy through operational details, launch, and iteration.
Use firsthand knowledge of operations to inform strategy and improve experiences for merchants, Dashers, CPG partners, and customers.