About The Position

The Senior Assistant Deli Manager assists the Deli Manager with all aspects of deli operations. This leadership position supports food preparation, service, sales, inventory management, food safety, sanitation, staff development, and customer service. The role is expected to help drive sales and profitability while maintaining a clean, organized, and well-merchandised department. It is an exempt position and formally reports to the Deli Manager.

Requirements

  • High school diploma or equivalent.
  • ServSafe or similar certification.
  • At least 2 years of leadership experience in chain retail deli food service or restaurant management.
  • Working knowledge of food safety and sanitation regulations.
  • General knowledge of inventory management principles.
  • Demonstrated ability to lead and motivate a team.
  • Excellent communication and customer-service skills.
  • Ability to multitask and prioritize tasks effectively.
  • Availability to work required shifts, including nights, weekends, and holidays.
  • Valid driver's license.
  • Ability to lift up to 50 pounds.
  • Computer literacy, including proficiency with point-of-sale (POS) systems.

Nice To Haves

  • Associate's degree in a related field.
  • Comprehensive knowledge of deli food preparation techniques.
  • Experience with profit-and-loss (P&L) management.

Responsibilities

  • Assist with daily deli operations, including food preparation, service, and sales.
  • Support staff scheduling and effective labor-cost management.
  • Manage inventory activities, including ordering, receiving, and stocking products, to reduce waste and improve profitability.
  • Ensure compliance with food safety and sanitation standards and maintain a clean, organized work environment.
  • Operate, clean, and maintain deli equipment safely and competently.
  • Follow product-rotation procedures and monitor product dates.
  • Assist the Deli Manager with interviewing candidates and hiring quality deli team members.
  • Train and develop deli staff, fostering teamwork and excellence.
  • Coach and mentor team members to improve performance and customer-service skills.
  • Assist with developing and implementing merchandising strategies to increase sales.
  • Apply quality-control measures to deli products displayed in cases, hot lines, and other deli areas.
  • Train and practice appropriate portion control in deli production and service.
  • Know and promote advertisements and specials to increase department sales and profits.
  • Review the department regularly to ensure it is clean, products look fresh, shelves are stocked, and merchandise is presented creatively.
  • Handle customer inquiries and complaints, resolving issues promptly and professionally.
  • Monitor and analyze profit-and-loss statements and identify areas for improvement.
  • Demonstrate leadership and help create a positive, productive work environment.
  • Work efficiently in a fast-paced environment, handle multiple demands, work under time pressure, and meet deadlines.

Benefits

  • Quarterly incentive
  • Benefits
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service