About The Position

The Seafood Clerk assists customers with their shopping experience by receiving, cutting, and serving seafood efficiently and courteously. The position reports to the Seafood Manager and is non-exempt. A food handling permit must be obtained within the first 14 days of employment, and the employee must complete ongoing training and development listed on the Cosentino Learning Plan. A high school diploma or equivalent is preferred. The clerk prepares and displays seafood, monitors product dates and condition, maintains inventory and pricing, assists customers at the counter, and keeps the department clean and safe. The position requires customer service, teamwork, attention to sanitation and safety procedures, and the ability to operate and maintain department equipment. Physical demands include standing and walking for long periods, lifting and carrying merchandise, reaching, pushing and pulling, bending and squatting, and working in coolers and freezers.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Reach overhead with both arms up to 72 inches, twist at the waist, and lift objects with both hands weighing up to 30 pounds.
  • Push and pull grocery items to the proper locations with peak force up to 20 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, at times to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Follow proper techniques for cutting and preparing seafood items for display.
  • Monitor expiration dates and rotate products appropriately.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Count and record merchandise as part of inventory.
  • Change shelf tags and display price markers, and label and price merchandise accurately.
  • Maintain knowledge of department products, procedures, and policies to answer customer questions accurately and courteously.
  • Assist customers by weighing, wrapping, and pricing selected items.
  • Meet or exceed productivity standards for individual and team results.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow and implement Cosentino Customer Service Standards.
  • Unload and sort shipments promptly, then stock merchandise in designated areas without damage.
  • Stock shelves neatly, match UPC codes to shelf tags, and face products toward customers.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Promote new items and weekly specials through merchandising and displays.
  • Monitor the department for potential security issues and report concerns to department or store management.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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