About The Position

The Seafood Clerk assists customers with their shopping experience by receiving, cutting, and serving seafood products efficiently and courteously. The position reports to the Seafood Manager and is non-exempt. A food handling permit must be obtained within the first 14 days of employment, and employees must complete ongoing training and development in accordance with the Cosentino Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development as listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate basic math and reading skills required for the position.
  • Reach overhead with both arms up to 72 inches, twist at the waist, and lift objects weighing up to 30 pounds with both hands.
  • Push and pull grocery items with peak force up to 20 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, at times to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Follow proper techniques for cutting and preparing products for display cases.
  • Monitor expiration dates and rotate products appropriately.
  • Identify and remove damaged, unsaleable, or returnable products and follow damage-claim procedures.
  • Count and record merchandise for inventory.
  • Update shelf tags and display price markers, and label and price merchandise accurately.
  • Know department items, procedures, and policies to answer customer questions accurately and courteously.
  • Assist customers at the counter by weighing, wrapping, and pricing selected items.
  • Meet or exceed productivity standards.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Implement Cosentino Customer Service Standards.
  • Unload, sort, and stock incoming shipments without damaging merchandise.
  • Stock department shelves by matching UPC codes to shelf tags and ensuring products face forward.
  • Keep the work area and department clean and safe.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Promote new items and weekly specials through merchandising and displays.
  • Monitor the department for potential security issues and report concerns to department or store management.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
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