About The Position

The Seafood Clerk assists customers with their shopping experience by receiving, cutting, and serving seafood products efficiently, pleasantly, and courteously. The position reports to the Seafood Manager and is non-exempt. The clerk prepares products for display, monitors expiration dates and product condition, rotates merchandise, counts and records inventory, updates shelf tags and pricing, and stocks incoming shipments and department shelves. The role also involves serving customers at the counter by weighing, wrapping, and pricing selections; answering questions about department products and procedures; resolving complaints appropriately; and meeting productivity standards. The clerk helps maintain a clean and safe work area, follows health, sanitation, and safety requirements, and safely operates, cleans, and maintains department equipment. Additional duties may include merchandising new items and weekly specials, reporting security concerns, assisting other stores or departments, and completing tasks assigned by management. A food handling permit must be obtained within the first 14 days of employment, and ongoing training and development must be completed according to the Cosentino Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Have the basic math and reading skills required for the position.
  • Be able to safely operate, clean, and maintain department equipment.
  • Be able to reach overhead up to 72 inches, twist at the waist, and lift objects weighing up to 30 pounds with both hands.
  • Be able to push and pull grocery items with peak force up to 20 pounds.
  • Be able to stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Be able to bend and squat, including to floor level.
  • Be able to work in colder grocery cooler and freezer conditions.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Follow proper techniques for cutting and preparing items for display cases.
  • Monitor product expiration dates, rotate items, and remove damaged, unsaleable, or returnable products according to procedures.
  • Count and record merchandise as part of the inventory process.
  • Update shelf tags and display price markers, and label and price merchandise accurately.
  • Learn department items, procedures, and policies to answer customer questions accurately and courteously.
  • Assist customers at the counter by weighing, wrapping, and pricing selected items.
  • Meet or exceed productivity standards.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Follow Cosentino Customer Service Standards.
  • Unload and sort incoming shipments and stock them in designated areas without damaging merchandise.
  • Stock department shelves by matching UPC codes to shelf tags and facing products for customers.
  • Keep the work area and department clean and safe.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Safely and competently operate, clean, and maintain department equipment.
  • Promote new items and weekly specials through merchandising and displays.
  • Monitor the department for potential security issues and report concerns to department or store management.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.
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