About The Position

The Bakery Clerk assists customers with their shopping experience by producing, stocking, and packaging bakery items efficiently, pleasantly, and courteously. The position formally reports to the Bakery Manager and is non-exempt. The clerk helps customers at the bakery counter, maintains attractive and well-stocked displays, follows product rotation and preparation instructions, and ensures special orders are addressed. The role also involves maintaining a clean and safe department, following health and sanitation requirements, and operating and maintaining bakery equipment safely. A food handling permit must be obtained within the first 14 days of employment, and ongoing training and development must be completed according to the Cosentino’s Learning Plan. A high school diploma or equivalent is preferred.

Requirements

  • Obtain a food handling permit within the first 14 days of employment.
  • Complete ongoing training and development listed on the Cosentino’s Learning Plan.
  • Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
  • Demonstrate the basic math and reading skills required for the position.
  • Reach overhead with both arms up to 70 inches, twist at the waist, and lift objects with both hands weighing up to 20 lbs.
  • Push and pull grocery items to the proper locations as needed, using up to 20 lbs. of peak force.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 35 lbs.
  • Bend and squat, at times down to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • A high school diploma or equivalent is preferred.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Implement Cosentino’s Customer Service Standards.
  • Assist customers courteously and efficiently by filling orders at the bakery counter.
  • Learn department products, procedures, and policies to answer customer questions accurately and courteously.
  • Merchandise products creatively and attractively, and keep display cases clean and full.
  • Meet or exceed productivity standards for team and individual results.
  • Follow rotation procedures to prevent stale or outdated products from being used or purchased.
  • Follow instructions for preparing the next day’s products and ensure special orders are addressed.
  • Keep the bakery stocked, clean, and ready for the next shift or day’s business.
  • Maintain a clean and safe work area and department for customers and coworkers.
  • Comply with and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Promote sales by suggesting additional products or services.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Unload incoming shipments of bakery ingredients and stock them neatly in designated areas without damaging merchandise.
  • Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills when necessary.
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