Produce Shift Supervisor, Cosentinos NORTH Price Chopper, Store 288, 9717 N Ash, KCMO

Cosentino's Food Stores•Kansas City, MO

2d•Onsite

About The Position

The Produce Shift Supervisor assists customers with their shopping experience by leading the Produce team to support company growth and deliver the products and service Cosentino customers expect. The position formally reports to the Produce Manager and is non-exempt. In the absence of the Produce Manager and Assistant Produce Manager, the supervisor directly oversees the team’s activities and supports effective department operations.

Requirements

Obtain a food handling permit within the first 14 days of employment.
At least one year of previous retail produce experience.
Complete ongoing training and development as listed on the Cosentino Learning Plan.
Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
Demonstrate basic math and reading skills required for the position.
Ability to reach overhead with both arms up to 72 inches, twist at the waist, and lift objects weighing up to 20 pounds with both hands.
Ability to push and pull grocery items to their proper locations with peak force up to 25 pounds.
Ability to stand and walk for long periods on hard surfaces.
Ability to occasionally lift and carry up to 50 pounds.
Ability to bend and squat, sometimes to floor level.
Ability to work in colder conditions in grocery coolers and freezers.

Nice To Haves

High school diploma or equivalent preferred.
Ability to climb a ladder, possibly up to five feet.

Responsibilities

In the absence of the Produce Manager and Assistant Produce Manager, directly supervise the activities of department team members in an operationally effective, motivating, and respectful manner.
Promote a positive team atmosphere characterized by cooperation, teamwork, high morale, positive communication, and recognition.
Support the Produce Manager and Assistant Produce Manager with coaching, corrective actions, and performance evaluations.
Resolve customer complaints professionally and involve store management when appropriate.
Know and implement Cosentino Customer Service Standards.
Manage inventory, including accurately counting and tracking items and planning and ordering products efficiently.
Promote new items and weekly specials through merchandising and creative displays.
Maintain knowledge of department products, procedures, and policies to answer customer questions accurately.
Meet or exceed productivity standards.
Inspect products for freshness, damage, and dates, and use proper rotation techniques.
Remove damaged, unsaleable, or returnable products from shelves and follow damage-claim procedures.
Label or price merchandise that requires marking and obtain price signs when needed.
Operate, clean, and maintain equipment safely and competently.
Know and comply with health regulations, sanitation guidelines, and safety procedures, and ensure team compliance.
Keep the work area and department clean and safe for customers and coworkers.
Use strong verbal and interpersonal skills for positive customer and peer interactions and demonstrate the basic math and reading skills required.
Prepare, package, and neatly display produce.
Unload and sort incoming shipments promptly and stock products in designated areas without damaging merchandise.
Promote sales by suggesting additional products or services.
Complete additional management-assigned tasks, assist other stores or departments as needed, and gain new skills when necessary.