Starbucks Manager - $45k- $50K Annual Salary + Incentive - Cosentino's Price Chopper #325 Garin Valley, MO 64029

Cosentino's Food Stores•Grain Valley, MO

2d•$45,000 - $50,000•Onsite

About The Position

The Starbucks Manager leads a team in creating and maintaining the Starbucks experience for customers. The role exercises discretion in managing the overall team, including hiring, training, evaluating, disciplining, staffing, and scheduling. The manager is responsible for customer satisfaction, product quality, department financial performance, and safety and security within the department. The position formally reports to the Store Director and is exempt.

Requirements

Minimum of 3 years of progressively responsible retail experience, including at least 1 year of supervisory experience.
Experience analyzing financial reports.
Valid driver's license for deliveries.
Food handling permit required within the first 14 days of employment.
Completion of ongoing training and development listed on the Cosentino Learning Plan.
Ability to manage multiple situations simultaneously and work effectively in a fast-paced environment.
Strong verbal and interpersonal skills for positive customer and peer interactions.
Basic math and reading skills required for the position.
Ability to operate, clean, and maintain equipment safely and competently.

Nice To Haves

A college degree in a business-related field may substitute for a portion of the required experience.

Responsibilities

Implement Cosentino Customer Service Standards and promote a customer-first approach.
Interview candidates and hire team members for the Starbucks team.
Train, coach, evaluate, and hold employees accountable for customer service and performance; take corrective action as needed.
Promote cooperation, teamwork, morale, positive communication, and recognition among team members.
Directly supervise team activities in an effective, motivating, and respectful manner.
Address employee relations issues and work with the Store Director and Human Resources when needed.
Handle confidential and sensitive information appropriately.
Ensure the team meets legal, operational, health, sanitation, and safety requirements.
Set and implement department strategies and operational goals, including labor management and profit and sales analysis.
Communicate department goals and team members' roles in achieving them.
Create schedules that manage labor costs while meeting customer service needs.
Plan daily department work and communicate the plan to team members.
Manage inventory by counting and verifying merchandise, inspecting deliveries for shortages, damage, and quality, and ordering cost-effectively.
Answer customer questions courteously and accurately using knowledge of department products.
Meet or exceed productivity standards.
Keep the department clean, fully stocked, and creatively merchandised; follow product rotation procedures and monitor dates.
Operate, clean, and maintain equipment safely and competently.
Promote department sales by suggesting additional products, offering samples, and creating appealing displays.
Resolve customer complaints professionally and involve store management when appropriate.
Ensure new employees receive orientation and ongoing training.
Communicate department issues to the store management team.
Prepare, package, and label products for sale efficiently and accurately.
Unload shipments and stock merchandise in designated areas without damage.
Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills.