Floral Manager - Full Time, Excellent Benefits, Qtrly Incentive - Cosentino's Price Chopper #250 Pleasant Hill, MO, 64080

Cosentino's Food Stores • Pleasant Hill, MO

2d • Onsite

About The Position

Cosentino's is seeking a highly skilled and passionate Floral Manager to lead its floral department. This full-time, hourly, non-exempt position oversees floral design, inventory management, merchandising, team leadership, and customer satisfaction. The manager develops floral arrangements and balloon bouquets, maintains fresh and appealing product displays, and supports sales and departmental profitability. The position reports to the Store Director.

Requirements

• At least 2 years of comprehensive knowledge of floral design principles and techniques.
• Thorough knowledge of floral inventory management and ordering best practices.
• Working knowledge of retail operations and customer service excellence.
• Demonstrated leadership experience in a retail or floral setting.
• Ability to train and mentor team members effectively.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Valid driver's license.
• At least 2–3 years of retail management experience.
• Ability to reach overhead with both arms up to 74 inches, twist at the waist, and lift objects with both hands weighing up to 10 pounds.
• Ability to push and pull items with peak force up to 20 pounds.
• Ability to stand and walk for long periods on hard surfaces.
• Ability to lift and carry up to 50 pounds to a height of 34 inches.
• Ability to work in colder floral cooler conditions.
• Ability to bend and squat, including to floor level.
• Ability to climb a ladder, possibly up to 5 feet.

Nice To Haves

• Experience with advanced floral arrangement techniques.
• Proven ability to drive sales and manage department profitability.
• Familiarity with seasonal floral trends.

Responsibilities

• Lead and inspire floral associates, fostering a collaborative and productive work environment.
• Develop and execute floral designs for daily sales, special events, and seasonal promotions.
• Create balloon bouquets according to customer specifications.
• Manage floral inventory, including ordering fresh product, monitoring stock levels, and minimizing waste.
• Oversee floral department merchandising using provided standards to create appealing displays.
• Keep floral cases and shelves stocked, ensuring products are fresh, watered, and properly rotated.
• Provide customer service and promptly and professionally resolve customer issues.
• Train floral staff in design techniques, product knowledge, and customer service standards.
• Maintain a safe and organized work environment and follow company policies and procedures.
• Order floral supplies and equipment and ensure adequate stock for departmental operations.
• Use Microsoft software for reporting, scheduling, and communication.
• Drive sales growth through merchandising, promotions, and customer engagement.
• Manage labor hours to balance customer service needs with expenditure controls.
• Address employee relations issues and work with the Floral Director, Store Management, and Human Resources as needed.
• Know and implement Cosentino's Customer Service Standards.
• Follow and ensure team compliance with health regulations, sanitation guidelines, and safety procedures.
• Safely and competently operate, clean, and maintain equipment.
• Keep the work area and department clean and safe for customers and coworkers.
• Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
• Complete ongoing training and development listed on the Cosentino's Learning Plan.

Benefits

• Excellent benefits
• Quarterly incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed