Senior Applications Specialist | Human Capital Management (HCM)

Logan Health•Kalispell, MT

8d•Onsite

About The Position

At Logan Health, technology plays a vital role in delivering exceptional patient care. We are seeking a Senior Applications Specialist HCM who thrives at the intersection of healthcare operations and technology. In this role, you’ll serve as a project leader and subject matter expert responsible for implementing, supporting, and optimizing the healthcare information systems that power our organization. This position partners closely with clinical, operational, and technical teams to translate real-world healthcare needs into effective system solutions. You will help ensure our application systems are functional, integrated, and continuously improving — ultimately supporting caregivers in delivering outstanding patient care. If you enjoy problem-solving, collaborating across teams, and making meaningful improvements to healthcare technology, this role offers an opportunity to make a real impact.

Requirements

Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field, OR 5+ years of healthcare IT or related industry experience
Experience with Human Capital Management
Current Oracle Fusion certification, or ability to obtain within 30 days of hire
Demonstrated project management experience, including implementation of software application systems
Strong problem-solving, analytical, and leadership skills
Excellent verbal and written communication skills, with the ability to communicate effectively with diverse audiences
Strong organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
Ability to work independently and collaboratively in a team environment
Strong interpersonal skills and ability to handle sensitive or confidential information with professionalism
Solid understanding of personal computers and common software applications (such as Microsoft Office)
Possess leadership, problem solving, and analytical skills required.
Strong understanding of both common software applications (ex. MS Office) and personal computers required.
Possess project management skills and experience implementing software application systems required.
Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Nice To Haves

Experience working with hospital or clinic application systems
Experience with Workday and/or Oracle Fusion
Experience supporting HR systems software application implementation and optimization. Recruiting, HCM, Staffing/Scheduling, and payroll module experience preferred.
Knowledge of all federal, state and local regulations and compliance requirements related to employee records retention. Familiarity with human resource policies and procedures to ensure the system meets organizational needs and goals.
Familiarity with database structures, reporting tools, or data management systems. Prior Integration, XLST, REST, SOAP knowledge preferred.
Knowledge of healthcare workflows and clinical operations
Experience with hospital and clinic application systems (preferably Meditech), application support, implementation experience, database structures/tools, and reporting tools preferred.

Responsibilities

Provide high-quality customer service and end-user support, including configuring applications, building system tables/dictionaries, creating user access, troubleshooting issues, and ensuring timely resolution or escalation across our entire HCM system.
Monitor service requests and system functionality, identify problems and root causes, and lead efforts to resolve issues and improve system performance.
Collaborate with end users to implement, optimize, and maintain application systems and content.
Serve as project manager for the implementation, support, and integration of healthcare information systems.
Participate in system planning, design, build, testing, training, and go-live activities.
Manage work plans, timelines, and project tasks while coordinating with users, vendors, and leadership.
Facilitate project teams and guide decision-making across departments to ensure successful project outcomes.
Translate clinical and operational needs into functional system requirements.
Serve as liaison between end users and software vendors.
Assist with development of system interfaces, workflow design, table mapping, and specification development.
Conduct integrated system testing and apply quality management principles to ensure system reliability.
Demonstrate strong problem-solving, analytical thinking, and issue management skills.
Support change management and production system updates.
Stay current with healthcare technology trends and pursue professional development opportunities.
Provides high quality customer service and end-user support, including, but not limited to; configuring applications, building system tables/dictionaries, creating user access, troubleshooting, and issue resolution with consistent follow-through and timely escalation to vendors and/or leadership as applicable to assigned area(s).
Identifies problems, probable causes, and impact on operations. Reports problems to the appropriate parties, leads the effort to find solutions, and determines the optimal course of action. Independently and/or collaboratively brings issues to a complete resolution.
As applicable to assigned area(s); Exhibits project and implementation skills, including understanding of and participation in planning, design and build, testing, end-user training and cutover and go-live activities as applicable to assigned area(s).
As applicable to assigned area(s); Exhibits knowledge of work plans and manages tasks and timelines. Facilitates group projects toward successful completion of goals, effectively and independently facilitates decision-making with users and leadership in multiple venues and environments as needed.
Assumes full ownership of all outcomes, start to finish. Multitasks and prioritizes tasks utilizing appropriate critical decision-making skills.
As applicable to assigned areas; Exhibits an understanding of the integration between modules and the interaction/impact changes cause within the modules. Assists in the development of interfaces, design, workflow, specification development, table-mapping, and testing. Executes testing in an integrated environment while incorporating quality management concepts.
Exhibits fundamental HIT knowledge and skills including problem-solving, analytical skills, issues management and escalation, change control, production change management, and creation of design specifications or documentation. Exhibits knowledge of hospital and/or clinic workflow and incorporates into problem solving, support, and implementation.
Pursues opportunities for self-development. Stays current with industry trends as they relate to job responsibilities.
Maintains regular and consistent attendance as scheduled by department leadership.