Senior Applications Analyst - Human Capital Management

Augusta Health Careers•Fishersville, VA

About The Position

The Senior Applications Analyst provides expert-level functional and business-application support for complex enterprise applications, primarily within Augusta Health’s Human Capital Management environment, including UKG and related payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, security, and business processes. The analyst analyzes user needs and implements, optimizes, supports, and troubleshoots applications, while guiding other team members on complex issues. The position bridges the HCM application team, Payroll, Human Resources, Finance, operational users, vendors, and Information Technology, and maintains disciplined testing, documentation, data integrity, controls, and support practices. The role contributes to departmental goals through measurable performance indicators and service excellence, supporting a collaborative, patient-centered environment and outcomes aligned with organizational priorities. Responsibilities include application analysis and configuration; testing, releases, and change control; support, data integrity, and controls; position control, reporting, and analytics; and optimization, adoption, and knowledge management.

Requirements

Bachelor’s degree or equivalent experience in information systems, computer science, business, human resources, accounting, healthcare informatics, or a related field.
Platform-centric certification if required by the supported application.
Five or more years supporting complex business applications, including requirements analysis, configuration, testing, troubleshooting, reporting, integrations, or data quality.
Eligibility to work in the United States and meet Virginia state employment requirements.
Application analysis and problem-solving skills.
Cross-functional collaboration and service skills.
Organization and prioritization skills.
Functional configuration and testing skills.
Reporting and data analysis skills.
Documentation and training skills.
Confidentiality, cybersecurity, and privacy awareness.
Continuous learning and process improvement.

Nice To Haves

Bachelor’s degree in a related field.
UKG or comparable HCM/workforce platform certification.
Healthcare experience.
Direct support of HCM, payroll, timekeeping, scheduling, benefits, compensation, or human resources workflows.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Collaborate with Payroll, Human Resources, Finance, operational users, vendors, and Information Technology to ensure applications meet business needs.
Analyze workflows and requirements and translate them into system configuration, workflow validation, reports, and supportable business solutions.
Configure and maintain assigned HCM modules, business rules, tables, workflows, security roles, and system settings within approved governance.
Plan, prepare, and execute test scripts for application, release, regression, payroll-cycle, integration-impact, and user acceptance testing.
Document requirements, design decisions, test results, changes, defects, procedures, and approvals.
Support release readiness, stakeholder communications, training materials, and post-release validation.
Provide expert application support, triage, troubleshooting, root-cause analysis, and escalation for complex HCM and payroll issues.
Monitor data quality, application processing, functional operation, and data integrity; investigate exceptions and coordinate correction.
Develop operational and audit reports, queries, reconciliations, and data-quality monitoring.
Support role-based application security, segregation of duties, privacy, audit evidence, access reviews, and payroll-critical controls.
Configure and maintain position-control structures, job and position attributes, organizational hierarchies, supervisor relationships, and related data-quality controls.
Develop workforce dashboards and recurring reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.
Document definitions and reconcile reports and data outputs to authoritative sources.
Maintain assigned portions of the HCM application portfolio inventory, including module ownership, vendors, dependencies, business owners, configuration inventories, and documentation.
Support workflow and policy standardization by documenting current-state processes and translating approved future-state processes into configuration and testing scenarios.
Develop job aids, training materials, readiness checklists, communications, and post-release adoption monitoring.
Support implementations, upgrades, vendor coordination, projects, cross-training, and operational runbooks.
Guide other team members on complex application issues.

Benefits

Comprehensive insurance package including medical, dental, and vision coverage.
Retirement savings plans and financial wellness support programs.
Earned Wage Access Program allowing eligible team members to access a portion of earned wages before payday.
Generous paid time off and flexible scheduling.
Career development programs, including clinical ladders, shared governance, and advancement opportunities.
Personalized onboarding with dedicated preceptors and ongoing educational support.
Tuition reimbursement.
Onsite childcare.
Free onsite parking.
24/7-armed security.
Health Fitness Reimbursement Program.
Onsite credit union and pharmacy.
Competitive pay with shift/weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.