Senior Applications Analyst - Human Capital Management

Augusta Health • Fishersville, VA

23h • $77,355 - $118,352

About The Position

Provides expert-level functional and business-application support for complex enterprise applications, primarily Augusta Health’s Human Capital Management environment, including UKG and related payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, security, and business processes. Analyzes user needs and implements, optimizes, supports, and troubleshoots applications while guiding team members on complex issues. Serves as a bridge among the HCM application team, Payroll, Human Resources, Finance, operational users, vendors, and Information Technology while maintaining disciplined testing, documentation, data integrity, controls, and support practices.

The position supports Augusta Health’s mission and departmental goals through measurable performance indicators and service excellence, contributing to a collaborative, patient-centered environment and outcomes aligned with organizational priorities.

Requirements

• Bachelor’s degree or equivalent experience in information systems, computer science, business, human resources, accounting, healthcare informatics, or a related field.
• Platform-centric certification if required by the supported application.
• Five or more years supporting complex business applications, including requirements analysis, configuration, testing, troubleshooting, reporting, integrations, or data quality.
• Eligibility to work in the United States and meet Virginia state employment requirements.

Nice To Haves

• Bachelor’s degree in a related field.
• UKG or comparable HCM/workforce platform certification.
• Healthcare experience.
• Direct support of HCM, payroll, timekeeping, scheduling, benefits, compensation, or human resources workflows.
• Prior experience in a hospital, healthcare system, or related service-oriented environment.
• Familiarity with Augusta Health’s systems, workflows, or organizational culture.
• Application analysis and problem-solving skills.
• Cross-functional collaboration and service skills.
• Organization and prioritization skills.
• Functional configuration and testing skills.
• Reporting and data analysis skills.
• Documentation and training skills.
• Confidentiality, cybersecurity, and privacy knowledge.
• Continuous learning and process improvement skills.

Responsibilities

• Collaborate with Payroll, Human Resources, Finance, operational users, vendors, and Information Technology to ensure applications meet business needs.
• Analyze workflows and requirements and translate them into system configuration, workflow validation, reports, and supportable business solutions.
• Configure and maintain assigned HCM modules, business rules, tables, workflows, security roles, and system settings within approved governance.
• Plan, prepare, and execute application, release, regression, payroll-cycle, integration-impact, and user acceptance testing.
• Document requirements, design decisions, test results, changes, defects, procedures, and approvals.
• Support release readiness, stakeholder communications, training materials, and post-release validation.
• Provide expert application support, triage, troubleshooting, root-cause analysis, and escalation for complex HCM and payroll issues.
• Monitor data quality, application processing, functional operation, and data integrity; investigate exceptions and coordinate corrections.
• Develop operational and audit reports, queries, reconciliations, and data-quality monitoring.
• Support role-based application security, segregation of duties, privacy, audit evidence, access reviews, and payroll-critical controls.
• Configure and maintain position-control structures, job and position attributes, organizational hierarchies, supervisor relationships, and related data-quality controls.
• Develop workforce dashboards and recurring reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.
• Document definitions and reconcile reports and data outputs to authoritative sources.
• Maintain assigned portions of the HCM application portfolio inventory, including module ownership, vendors, dependencies, business owners, configuration inventories, and documentation.
• Support workflow and policy standardization by documenting current-state processes and translating approved future-state processes into configuration and testing scenarios.
• Develop job aids, training materials, readiness checklists, communications, and post-release adoption monitoring.
• Support implementations, upgrades, vendor coordination, projects, cross-training, and operational runbooks.
• Guide other team members on complex issues.

Benefits

• Medical, dental, and vision coverage.
• Retirement savings plans and financial wellness support programs.
• Earned Wage Access Program for eligible team members.
• Generous paid time off and flexible scheduling.
• Career development programs, including clinical ladders, shared governance, and advancement opportunities.
• Personalized onboarding with dedicated preceptors and ongoing educational support.
• Tuition reimbursement.
• Onsite childcare.
• Free onsite parking.
• 24/7 armed security.
• Health Fitness Reimbursement Program.
• Onsite credit union and pharmacy.
• Competitive pay with shift and weekend differentials.
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior