Manager, Enterprise Applications - Human Capital Management

Augusta Health•Fishersville, VA

1d•$98,488 - $165,859

About The Position

This position provides business-application leadership, functional governance, and operational management for Augusta Health’s Human Capital Management environment, including payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, and related business processes. The manager is the accountable business-application owner for UKG and successor HCM platforms and leads the application team responsible for functional configuration, workflow design, reporting, application security, controls, adoption, and optimization. The role operates through a standing HCM governance model, partnering with Finance/Payroll and Human Resources leadership on prioritization, design, readiness, and issue escalation. It works with Payroll, Human Resources, Finance, Nursing, operational leaders, and Information Technology to deliver controlled and supportable solutions, ensure data integrity and payroll accuracy, manage platform changes and vendors, and improve workforce processes and reporting. The manager also leads position-control strategy, workforce analytics, application portfolio management, team development, stakeholder readiness, communications, training, and adoption. Augusta Health is an independent, nonprofit health system in Fishersville, Virginia, serving the Shenandoah Valley.

Requirements

Bachelor’s degree in information systems, computer science, business, human resources, healthcare informatics, or a related field.
Eight or more years of progressive enterprise business-application experience.
Five or more years supporting HCM, payroll, timekeeping, scheduling, human resources, benefits, compensation, or related platforms.
Two or more years leading application or functional teams.
Eligibility to work in the United States and meet Virginia state employment requirements.
Competencies include leadership and functional governance, decision-making and problem-solving, cross-functional collaboration, vendor and application portfolio management, change management and adoption, financial and workforce acumen, application security, controls and data governance, and executive communication.

Nice To Haves

Master’s degree in a related discipline.
UKG or comparable HCM/workforce platform certification.
ITIL, PMP, or similar certification.
Healthcare and UKG experience.
Experience with payroll-cycle support, payroll controls, testing, reconciliations, or payroll-system implementation.
Vendor oversight and post-go-live optimization experience.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Own functional performance and business-application accountability for UKG and related HCM platforms.
Facilitate HCM governance and establish transparent prioritization for enhancements, configuration changes, releases, vendor activities, and unresolved cross-functional decisions.
Lead the HCM application team and serve as the escalation point for complex configuration, workflow, reporting, data, and application-support issues.
Partner with Payroll, Human Resources, Finance, Nursing, and operational leaders to translate requirements into controlled, supportable solutions.
Establish shared readiness, decision, and escalation processes with designated Finance/Payroll and Human Resources functional leaders.
Coordinate business requirements with Information Technology for interfaces, integrations, identity and access management, cybersecurity, and technical support.
Govern functional configuration, business rules, workflows, application roles, segregation of duties, reporting definitions, and data integrity.
Ensure payroll-critical and HR-critical processes, reports, configuration changes, and data outputs are tested, validated, reconciled, documented, and supported.
Oversee HCM upgrades, patches, configuration changes, release testing, change control, and post-release validation.
Ensure regular audits of HCM data, access, and configuration support payroll accuracy, privacy, security, and control requirements.
Maintain an inventory of HCM-related applications, third-party services, functional dependencies, contracts, business owners, and documentation; recommend consolidation opportunities.
Lead position-control strategy and governance, including position structures, job architecture, organizational and supervisory hierarchies, attributes, and reporting.
Oversee workforce analytics and executive reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.
Partner with leaders to standardize policies, pay practices, scheduling rules, approval workflows, data definitions, and business processes before automation or system redesign.
Hire, coach, develop, and evaluate team members and build cross-training and succession coverage.
Manage application vendors, licensing, contracts, budgets, and managed-service relationships.
Lead stakeholder readiness, communications, training, adoption measurement, and realization of expected operational benefits.

Benefits

Comprehensive insurance package including medical, dental, and vision coverage.
Retirement savings plans and financial wellness support programs.
Earned Wage Access Program for eligible team members.
Generous paid time off and flexible scheduling.
Career development programs, including clinical ladders, shared governance, and advancement opportunities.
Personalized onboarding with dedicated preceptors and ongoing educational support.
Tuition reimbursement and access to onsite childcare.
Free onsite parking, 24/7 armed security, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy.
Competitive pay with shift and weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.