Manager, Enterprise Applications - Human Capital Management

Augusta Health Careers•Fishersville, VA

11d

About The Position

Provides business-application leadership, functional governance, and operational management for Augusta Health’s Human Capital Management (HCM) environment, including payroll, human resources, timekeeping, scheduling, benefits, compensation, workforce data, reporting, and related business processes. Serves as the accountable business-application owner for UKG and successor HCM platforms and leads the application team supporting functional configuration, workflow design, reporting, application security, controls, adoption, and optimization. Operates through a standing HCM governance model, with Finance/Payroll and Human Resources leadership as executive functional partners in prioritization, design, readiness, and issue escalation. The role partners with Payroll, Human Resources, Finance, Nursing, operational leaders, and Information Technology to develop controlled, supportable HCM solutions. It governs configuration, workflows, business rules, security, controls, data integrity, testing, release management, audits, workforce analytics, and position-control strategy. The manager also oversees application vendors, contracts, licensing, budgets, team development, stakeholder readiness, training, adoption, and realization of operational benefits.

Requirements

Bachelor’s degree in information systems, computer science, business, human resources, healthcare informatics, or a related field.
Eight or more years of progressive enterprise business-application experience.
Five or more years supporting HCM, payroll, timekeeping, scheduling, human resources, benefits, compensation, or related platforms.
Two or more years leading application or functional teams.
Eligibility to work in the United States and meet Virginia state employment requirements.

Nice To Haves

Master’s degree in a related discipline.
UKG or comparable HCM/workforce platform certification.
ITIL, PMP, or similar certification.
Healthcare and UKG experience.
Payroll-cycle support, payroll controls, testing, reconciliations, or payroll-system implementation experience.
Vendor oversight and post-go-live optimization experience.
Prior experience in a hospital, healthcare system, or related service-oriented environment.
Familiarity with Augusta Health’s systems, workflows, or organizational culture.

Responsibilities

Own functional performance and business-application accountability for UKG and related HCM platforms.
Facilitate the HCM governance process and establish transparent prioritization for enhancements, configuration changes, releases, vendor activities, and unresolved cross-functional decisions.
Lead the HCM application team and serve as the escalation point for complex configuration, workflow, reporting, data, and application-support issues.
Partner with Payroll, Human Resources, Finance, Nursing, and operational leaders to translate requirements into controlled, supportable solutions.
Establish shared readiness, decision, and escalation processes with designated Finance/Payroll and Human Resources functional leaders.
Coordinate business requirements with Information Technology for interfaces, integrations, identity and access management, cybersecurity, and technical support.
Govern functional configuration, business rules, workflows, application roles, segregation of duties, reporting definitions, and data integrity.
Ensure payroll-critical and HR-critical processes, reports, configuration changes, and data outputs are tested, validated, reconciled, documented, and supported.
Oversee HCM upgrades, patches, configuration changes, release testing, change control, and post-release validation.
Ensure regular audits of HCM data, access, and configuration support payroll accuracy, privacy, security, and control requirements.
Maintain an inventory of HCM-related applications, third-party services, functional dependencies, contracts, business owners, and documentation; recommend consolidation opportunities.
Lead position-control strategy and governance, including position structures, job architecture, organizational and supervisory hierarchies, attributes, and reporting.
Oversee workforce analytics and executive reporting for payroll accuracy, overtime, agency utilization, vacancies, turnover, labor trends, and position control.
Partner with leaders to standardize policies, pay practices, scheduling rules, approval workflows, data definitions, and business processes before automation or system redesign.
Hire, coach, develop, and evaluate team members and build cross-training and succession coverage.
Manage application vendors, licensing, contracts, budgets, and managed-service relationships.
Lead stakeholder readiness, communications, training, adoption measurement, and realization of expected operational benefits.

Benefits

Comprehensive insurance package including medical, dental, and vision coverage.
Retirement savings plans and financial wellness support programs.
Earned Wage Access Program for eligible team members.
Generous paid time off and flexible scheduling.
Career development programs, advancement opportunities, personalized onboarding, and ongoing educational support.
Tuition reimbursement.
Onsite childcare.
Free onsite parking and 24/7 armed security.
Health Fitness Reimbursement Program.
Onsite credit union and pharmacy.
Competitive pay with shift/weekend differentials.
Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues.