Senior Analyst, Revenue Management

Mammoth Mountain•Mammoth Lakes, CA

About The Position

The Senior Analyst, Revenue Management plays a key analytical role in maximizing revenue across the resort’s revenue-producing products. Reporting to the Director of Revenue Management, the role analyzes pricing, strategies, and performance metrics to identify trends and opportunities and supports data-informed decisions across Mammoth and June Mountains. The analyst owns revenue management for several business units and is responsible for Sales & Hospitality reporting and hospitality-yielding processes, including pricing and inventory changes based on supply and demand. The position works with Finance, Marketing, Business Operations, Website Operations, the Call Center, and Operations to develop, implement, and evaluate pricing, inventory, and sales strategies across market segments and distribution channels. It also supports budgeting, maintains pricing and packaging through resort systems, and communicates analyses and recommendations to stakeholders.

Requirements

  • Bachelor’s degree in Economics, Finance, Accounting, Mathematics, Statistics, or a related field.
  • At least 2 years of analytical and/or Revenue Management experience.
  • Excellent understanding of Revenue/Yield Management concepts.
  • Advanced Excel skills, including pivot tables, graphs, formulas, and VBA.
  • Strong database analysis skills and the ability to understand how data is organized across multiple systems and retrieve appropriate source data.
  • Strong analytical and communication skills, attention to detail, and a proactive approach to reaching goals.

Nice To Haves

  • Previous experience in the travel or ski industry.

Responsibilities

  • Analyze current and proposed pricing, yield-management strategies, and performance metrics to help achieve revenue and profitability targets.
  • Lead and participate in weekly, monthly, and yearly processes to establish pricing plans, base prices, and yield plans, including facilitating analyses and discussions with senior leadership.
  • Evaluate existing reporting, develop new reports, and deliver regular reports on time for Revenue Management, Finance, and Marketing.
  • Retrieve and validate data across systems using an understanding of database structures.
  • Use productivity software, business intelligence applications, spreadsheets, and analytical tools to analyze trends, future need periods, and opportunities, and communicate recommendations to stakeholders.
  • Complete special analyses, including variance, sensitivity, performance, booking-trend, and booking-source analyses.
  • Research competitive offerings in ski-related products and review competitive shopping data to inform recommended dynamic pricing changes.
  • Provide input into strategy for multiple business units and communicate results, achievements, and challenges to stakeholders.
  • Collaborate with Finance, Marketing, Business Operations, Website Operations, the Call Center, and Operations to support analytics-based decisions.
  • Work with the Director of Revenue Management to develop, implement, and analyze pricing, inventory, and sales strategies across market segments and distribution channels.
  • Support implementation of resort pricing and packaging strategies through existing and new systems.
  • Update lodging yield information in the Property Management System, including rates, length-of-stay requirements, and room availability, based on guidance from the Hospitality Revenue Manager.
  • Work with Business Operations and Marketing Operations to prepare pricing worksheets for non-lodging products, including rates, inventory, and restrictions.
  • Maintain appropriate pricing and packaging in the resort’s various systems.
  • Promote data-driven decision-making and share Revenue Management practices with peers and other departments.
  • Assist with budgeting, including daily visitation budgets for skier visits and Bike Park visits.
  • Serve as the point of contact for Business Operations (I.T.) and Marketing/Sales on pricing questions for owned business segments.
  • Continually review reporting and analytics to ensure metrics are meaningful, relevant, efficient, and reliable for executive decision-making.

Benefits

  • Free season pass and free skiing at all Alterra Resorts.
  • Free skiing for eligible dependents, including spouse, children, and domestic partners.
  • Ski and snowboarding lesson discounts.
  • Equipment rental discount.
  • Friends and Family vouchers.
  • Retail and food discounts.
  • 401(k) with company match.
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