Senior Analyst, HR Services/Analyst, HR Services - Baltimore, MD

VetJobs•Baltimore, MD
•$88,200 - $98,000•Onsite

About The Position

Constellation is hiring for either the Senior Analyst or Analyst level of HR Services in Baltimore, Maryland. The role provides multi-step operational and transactional support to the HR community for day-to-day administration of HR objectives, policies, and procedures, with regular interaction with internal and external stakeholders. The Analyst independently implements and owns company policies and programs in a time-sensitive environment. The Senior Analyst handles escalations and more complex transactions and may coach and mentor peers, business leaders, and HR Business Partners. The Senior Analyst salary range is $88,200–$98,000, and the Analyst salary range is $69,300–$77,000; compensation varies based on experience. Both levels offer a comprehensive benefits package, including a bonus and 401(k). The position is on-site unless otherwise stated.

Requirements

  • Senior Analyst: Four-year degree in Human Resources or a related field and 4+ years of strong HR operations experience; alternatively, 6 years of strong HR operations experience in lieu of a degree.
  • Senior Analyst: Detail-oriented, with strong customer service abilities.
  • Senior Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
  • Senior Analyst: Ability to manage multiple priorities, think tactically and strategically, demonstrate objectivity, deliver results, and show initiative and creativity.
  • Senior Analyst: Project management experience demonstrating delivery of complex, cross-functional initiatives.
  • Senior Analyst: Excellent customer service skills and ability to interpret and respond effectively to customer issues.
  • Senior Analyst: Knowledge of Microsoft Excel, Power BI, or other business intelligence tools.
  • Analyst: Four-year degree in Human Resources preferred, or related work experience that includes HR practices and process improvement.
  • Analyst: Strong customer service skills, including the ability to listen and observe.
  • Analyst: Ability to organize and deliver ongoing operational work.
  • Analyst: Attention to detail in a time-critical, service-oriented technical environment.
  • Analyst: Demonstrated accountability.
  • Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
  • Analyst: Experience with Excel, particularly formulas, functions, and pivot tables, as well as Word, Outlook, and PowerPoint.

Nice To Haves

  • Senior Analyst: Familiarity with Oracle Fusion.
  • Senior Analyst: Experience assisting HR Technology with evaluating and implementing potential system changes.
  • Analyst: Knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, and FMLA.
  • Analyst: Experience and knowledge of Constellation's policies and programs.
  • Analyst: Knowledge of business; an Energy Services or corporate-type background is helpful.

Responsibilities

  • Provide transactional support and ownership of employee and organizational changes.
  • Handle escalations and more complicated, multi-step transactions within HR Solutions.
  • For the Analyst role, assist business unit HR teams and internal and external stakeholders with HR operational issues; assess customer issues and drive them to resolution.
  • For the Analyst role, own and support annual and ongoing processes in partnership with HR Business Partners, Talent COE, and other stakeholders.
  • For the Analyst role, assist HR Technology in evaluating, debugging, and implementing potential system changes.
  • Conduct routine data and system audits.
  • Identify and provide innovative solutions for process improvement and more efficient service delivery, with a focus on customer service excellence.
  • For the Senior Analyst role, coach and mentor peers, business leaders, and HR Business Partners to resolve employee and operational issues when needed.
  • For the Analyst role, partner with external vendors to execute HR programs and objectives.
  • Perform additional duties as assigned.

Benefits

  • Bonus program
  • 401(k) with company match
  • Employee stock purchase program
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Wellbeing programs
  • Disability insurance
  • Life insurance
  • Paid time off for vacation, holidays, and sick days
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