Senior Analyst, HR Services/Analyst, HR Services - Baltimore, MD

Military Spouse Corporate Career Network•Baltimore, MD

11d•Onsite

About The Position

Constellation is hiring for either a Senior Analyst or Analyst, HR Services, in Baltimore, Maryland. The role provides operational and transactional support to the HR community for day-to-day administration of HR objectives, policies, and procedures. It involves handling employee and organizational changes, resolving escalations and operational issues, and interfacing with internal and external stakeholders at different levels. The Analyst is responsible for implementing and owning company policies and programs independently in a time-sensitive environment. The Senior Analyst role includes more complex transactions and coaching and mentorship responsibilities. Both levels contribute to process improvement and routine data and system audits. The position is on-site unless otherwise stated. The Senior Analyst is expected to earn $88,200–$98,000, depending on experience. The Analyst is expected to earn $69,300–$77,000, depending on experience. Eligible employees are offered a bonus program and a comprehensive benefits package.

Requirements

Senior Analyst: Four-year degree in Human Resources or a related field and 4+ years of strong HR operations experience; alternatively, 6 years of strong HR operations experience in lieu of a degree.
Senior Analyst: Detail orientation and strong customer-service abilities.
Senior Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
Senior Analyst: Ability to direct multiple priorities, think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
Senior Analyst: Project-management experience with demonstrated delivery of complex, cross-functional initiatives.
Senior Analyst: Excellent customer-service skills and ability to interpret and respond effectively to customer issues.
Senior Analyst: Knowledge of Microsoft Excel, Power BI, or other business-intelligence tools.
Analyst: Four-year degree in Human Resources preferred, or related work experience including HR practices and process improvement.
Analyst: Strong customer-service skills, including the ability to listen and observe.
Analyst: Ability to organize and deliver ongoing operational work.
Analyst: Attention to detail in a time-critical, service-oriented technical environment.
Analyst: Demonstrated accountability.
Analyst: Ability to identify, quantify, and summarize issues and potential solutions.
Analyst: Experience with Excel, particularly formulas, functions, and pivot tables, as well as Word, Outlook, and PowerPoint.

Nice To Haves

Senior Analyst: Familiarity with Oracle Fusion.
Senior Analyst: Experience assisting HR Technology with evaluating and implementing potential system changes.
Analyst: Knowledge of the energy-services or corporate business environment is helpful.
Analyst: Knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, and FMLA.
Analyst: Experience and knowledge of Constellation's policies and programs.

Responsibilities

Provide transactional support and ownership of employee and organizational changes.
Handle escalations and complicated, multi-step transactions within HR Solutions.
Coach and mentor peers, business leaders, and HR Business Partners to resolve employee and operational issues, when needed.
Identify opportunities to improve service delivery and operational efficiency, with a focus on customer service excellence.
Conduct routine data and system audits.
Develop innovative process-improvement solutions.
For the Analyst role, assist business-unit HR teams and internal and external stakeholders with HR operational issues; assess customer issues and drive them to resolution.
For the Analyst role, own and support annual and ongoing processes with HR Business Partners, Talent COE, and other stakeholders.
For the Analyst role, assist HR Technology with evaluating, debugging, and implementing potential system changes.
For the Analyst role, partner with external vendors to execute HR programs and objectives.
Perform additional duties as assigned.