Senior Analyst, HR Services/Analyst, HR Services - Houston, TX

VetJobs•Houston, TX

12d•$69,300 - $98,000•Onsite

About The Position

Constellation is hiring for its HR Services team in Houston, Texas, at either the Senior Analyst or Analyst level. The role provides operational and transactional support to the HR community in the day-to-day administration of HR objectives, policies, and procedures, and involves regular interaction with internal and external stakeholders. The Senior Analyst handles escalations and complex transactions, supports service improvements and audits, and may coach peers, business leaders, and HR Business Partners. The Analyst independently implements and owns company policies and programs in a time-sensitive environment, supports HR operations and recurring processes, assists with HR technology changes, audits, and vendor coordination. The position is on-site unless specifically stated otherwise. Compensation depends on the level and experience: the Senior Analyst range is $88,200–$98,000, and the Analyst range is $69,300–$77,000. Eligible employees receive a comprehensive benefits package, including bonus and 401(k).

Requirements

For the Senior Analyst level: a four-year degree in Human Resources or a related field and at least four years of strong HR operations experience, or six years of strong HR operations experience in lieu of a degree.
For the Analyst level: a four-year degree in Human Resources is preferred, or related work experience that includes HR practices and process improvement.
Strong customer service skills, including the ability to listen, observe, interpret customer issues, and respond effectively.
Ability to organize and deliver ongoing operational work and manage multiple priorities.
Attention to detail in a time-critical, service-oriented technical environment.
Demonstrated accountability.
Ability to identify, quantify, and summarize issues and potential solutions.
For the Senior Analyst level: ability to think tactically and strategically, demonstrate objectivity, be results-oriented, and show initiative and creativity.
For the Senior Analyst level: project management experience delivering complex, cross-functional initiatives.
For the Senior Analyst level: knowledge of Microsoft Excel, Power BI, or other business intelligence tools.
For the Analyst level: experience with Excel, particularly formulas, functions, and pivot tables, as well as Word, Outlook, and PowerPoint.

Nice To Haves

Senior Analyst: Familiarity with Oracle Fusion.
Senior Analyst: Experience assisting HR Technology with evaluating and implementing potential system changes.
Analyst: Knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, and FMLA.
Analyst: Experience and knowledge of Constellation's policies and programs.
Analyst: Knowledge of the energy services or corporate business environment.

Responsibilities

Provide transactional support and take ownership of employee and organizational changes.
Handle escalations and more complicated, multi-step transactions within HR Solutions.
Coach and mentor peers, business leaders, and HR Business Partners to resolve employee and operational issues when needed.
Identify opportunities to improve service delivery and operational efficiency, with a focus on customer service excellence.
Develop innovative solutions for process improvement.
Conduct routine data and system audits.
Assist with HR operational issues alongside business-unit HR teams and internal and external stakeholders; assess customer issues and drive them to resolution.
Own and support annual and ongoing processes in partnership with HR Business Partners, Talent COE, and other stakeholders.
Assist HR Technology with evaluating, debugging, and implementing potential system changes.
Partner with external vendors on execution of HR programs and objectives.
Perform additional duties as assigned.