Senior Account Manager, Consumer Electronics

Outform Group•Remote,

2d•$125,000 - $140,000•Remote

About The Position

The Senior Account Manager, Consumer Electronics is a senior commercial leadership role within Outform’s Consumer Electronics Vertical. The position is accountable for deepening strategic support for consumer electronics clients and driving topline growth across assigned accounts. It elevates Outform’s credibility and value as a trusted partner through strategic account leadership, strong execution, and enduring client relationships. The Senior Account Manager is the primary point of contact for assigned brands, representing the client internally and Outform externally. The role owns the strategic development, execution, and growth of client-funded initiatives, and guides internal teams through complex cross-functional programs. Success is measured in part by revenue and contribution-margin growth from client initiatives and account-funded projects. This is a senior individual-contributor role with cross-functional leadership accountability and no direct reports. It owns strategic and commercial account relationships, leads multi-project pipelines involving design, engineering, manufacturing, and installation, and identifies further brand and program opportunities. The position works with the VP, Consumer Electronics and teams across the business to align client strategies, commercial approaches, and operational execution. Travel of up to 15% is required. The position operates in a normal office environment and may require conference calls outside standard working hours due to the company’s global operations.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field.
Minimum 10 years of experience in a commercial or client service role within the industry, on the agency, brand, or retailer side.
Experience or knowledge of the consumer electronics landscape and its retail and distribution channels.
Minimum 5 years managing strategic accounts with annual revenues of $10 million or more.
Proven experience driving growth within complex, multi-stakeholder client organizations.
Proven revenue-driving results.
Exceptional relationship-building skills and the ability to navigate complex organizations.
Strategic thinking and the ability to translate client initiatives into actionable business strategies.
Confident communication skills with clients and internal teams.
Strong negotiation and financial acumen.
Strong organization and ability to manage multiple concurrent projects.
Creative problem-solving and a solutions-oriented mindset.
Strong quantitative, analytical, and computer literacy skills.
Ability to work across time zones and cultures.
Ability to travel up to 15% of the time.
Ability to walk, sit, and stand; use hands to handle, finger, or feel objects, tools, or controls; and occasionally crouch or kneel.
Ability to occasionally exert or lift up to 20 pounds.
Good eyesight, with or without corrective lenses, and ability to work for extended periods at a computer and use the phone.
Ability to participate in conference calls outside standard working hours when needed.

Nice To Haves

Not specified.

Responsibilities

Own the strategic and commercial relationship between Outform and assigned consumer electronics accounts, including related brands and initiatives.
Represent Outform as a senior ambassador within client organizations and serve as the primary client contact.
Drive topline revenue growth and contribution-margin performance across assigned accounts.
Lead complex, multi-project pipelines involving design, engineering, manufacturing, and installation.
Translate client strategies, priorities, and working practices into actionable internal plans.
Lead the development and use of account-specific best practices.
Identify and develop additional brand and program opportunities within the consumer electronics ecosystem.
Build and deepen senior-level and day-to-day relationships throughout client organizations.
Use client insights to inform project selection, pricing, scope, and internal resourcing.
Act as a trusted advisor and identify strategic revenue and partnership opportunities.
Own account forecasting, pipeline management, and margin performance.
Identify improvements needed to achieve growth targets and partner with leadership to implement them.
Maintain detailed project-based pipeline and revenue forecasts using established reporting tools.
Oversee execution of client RFPs, RFQs, speculative projects, and active programs.
Guide and partner with global cross-functional teams, including Design, Engineering, Project Management, Operations, Manufacturing, and Production, to position Outform to win and deliver work.
Ensure alignment with client timelines, standards, budgets, and expectations.
Partner with the VP, Consumer Electronics to share client insights and support a long-term growth plan aligned with client and Outform goals.
Inform commercial, pricing, and operational strategies using client intelligence.
Maintain a comprehensive understanding of the branded landscape within each client organization.
Identify and pursue direct brand-funded display and merchandising opportunities aligned with Outform’s capabilities.