Senior Account Manager

As a Hotel Engine Senior Account Manager, you will be responsible for managing a book of business for our Commercial customer base. Your main focus will be on driving growth, retention, and adoption of the Hotel Engine product within your customer accounts. You will utilize a consultative sales approach to understand and solve the travel needs of your customers, leveraging our full range of products and services. Additionally, you will collaborate with cross-functional teams to ensure customer success and meet or exceed daily KPI requirements.

• Drive monthly growth by upselling Hotel Engine across a dedicated book of business across our existing customer base
• Design and evolve a comprehensive business plan for your book of accounts, including cross-selling, strategies to drive adoption and sell to decision makers
• Facilitate hand-off of key accounts from sales to account management, partnering closely with Account Executives to onboard & ramp new customers
• Generate new business opportunities within account base to meet and exceed target quota
• Present Hotel Engine’s value position in the unmanaged travel space with expertise
• Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes
• Target account selling, solution selling and using consultative sales techniques
• Become a subject matter expert in the Hotel Engine platform & industry with extensive, accurate product knowledge
• Consistently meet or exceed daily KPI requirements
• 3 to 5 years of experience as an Account Manager
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
• Experience with Salesforce, Outreach, Gong or similar sales technologies
• Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
• Strong organization skills with a track record of retaining and expanding existing accounts.

• 3 to 5 years of experience as an Account Manager
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day.
• Experience with Salesforce, Outreach, Gong or similar sales technologies
• Ability to drive a consultative sales approach to improve retention and capture additional opportunities within current customer base
• Strong organization skills with a track record of retaining and expanding existing accounts

• Competitive base salaries
• Annual performance bonuses
• Stock options for all associates + performance-based stock options
• Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
• 401(k) plan with a match program
• Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
• Paid parental leave and family medical leave
• Hotel discounts through our exclusive platform
• The ability to make a real impact in an incredibly fast-growing organization; you'll never be just another cog in the wheel.