National Account Manager

As a Hotel Engine National Account Manager, you will be responsible for building relationships with high-value customers, including C-Suite and Executive level roles. Your main focus will be on driving revenue and delivering maximum value by understanding and solving the organization's travel needs through the use of Hotel Engine's products and services. You will also be responsible for upselling and cross-selling to existing customers, as well as generating new business opportunities within your account base. Additionally, you will play a key role in onboarding and ramping new customers, and conducting quarterly business reviews to deepen client relationships.

Drive retention and growth by upselling Hotel Engine across a dedicated book of our highest value customers

Facilitate hand-off of key accounts from sales to account management, partnering closely with Account Executives to onboard & ramp new customers

Be a consultant to your clients; match their needs with the Hotel Engine product to deliver and reinforce value

Design and evolve a comprehensive business plan for your book of accounts, including cross-selling, strategies to drive adoption and sell to executive level decision makers

Facilitate quarterly business reviews to deepen client relationships; retain, grow and keep clients up to date on our evolving product

Generate new business opportunities within account base to meet and exceed target quota

Be an expert in presenting Hotel Engine’s value position in the unmanaged travel market

• 5+ years of experience as an Account Manager or Customer Success Manager
• Executive acumen and presence
• Self-starter with entrepreneurial spirit
• Positive attitude and energy
• Experience with Salesforce or other Customer Relationship Management tools

• Competitive base salaries
• Annual performance bonuses
• Stock options for all associates + performance-based stock options
• Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance
• 401(k) plan with a match program
• Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit
• Paid parental leave and family medical leave
• Hotel discounts through our exclusive platform
• The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.