Senior Account Executive - Pharmacy

Lockton•Dallas, TX

11h

About The Position

Lockton is seeking a Senior Account Executive for its Pharmacy practice to manage mid-market and national accounts. The role oversees client account servicing and pharmacy-plan issues, coordinates pharmacy benefit manager (PBM) requests for proposals and data, and develops financial analyses, reports, and recommendations. The position also supports strategic planning, reviews plan and vendor documents, leads PBM implementation activities, and builds client relationships. The ideal candidate is professional, effective in a fast-paced environment, and adaptable to changing priorities.

Requirements

Bachelor’s degree in a business-related field.
At least 8 to 10 years of industry experience, specifically with PBMs or similar organizations.
Strong customer service skills and ability to develop strong relationships with multiple clients.
Firm working knowledge of welfare benefits across multiple product lines, such as medical, dental, life, AD&D, and disability, and a basic understanding of risk and insurance.
Excellent computer skills, including the ability to manipulate large spreadsheets, census data, disruption data, geo-access data, and benchmarking data.
Mathematical and technical expertise in managing and reporting monthly claim-tracking results and observations.
Strong client-facing communication skills and ability to collaborate with consultants to review action items, address vendor-related issues, interpret root-cause analyses, and clearly articulate next-step solutions.
Strong working knowledge of financial arrangements and products available to clients, including self-funded arrangements.
Excellent organizational and communication skills.
Proven critical-thinking and problem-solving skills.
Availability to travel.
Legal right to work in the United States.

Responsibilities

Oversee servicing of a designated book of business.
Manage day-to-day issues related to clients’ pharmacy plans and help team members close open items.
Develop and distribute RFPs; coordinate vendor responses; analyze and compare responses; and prepare client reports with recommendations.
Collaborate with PBMs to collect pharmacy data and ensure reporting is accurate, timely, and high quality.
Develop financial models and reports for clients and senior staff, interpret the analysis and its implications, and provide recommendations.
Assist with strategic planning and consulting advice for internal and external clients.
Ensure client projects are completed on time.
Interpret clients’ current pharmacy programs and identify and recommend gaps, alternatives, and additional plan design changes.
Manage review of vendor agreements, other documents, and plan or policy documents for best-in-class terms and provisions.
Develop implementation or project plans with clients and serve as primary lead on PBM implementation calls and meetings.
Attend evening and lunch events with clients to build and strengthen ongoing relationships.
Attend internal meetings and educational programs.