Associate Account Executive - Pharmacy

Lockton•Kansas City, MO

About The Position

Lockton is seeking an Associate Account Executive to provide technical support and serve as a point of contact for the Pharmacy Practice. The role calls for a professional who works effectively in a fast-paced environment and adapts readily to changing priorities. The position supports client service and pharmacy-related work, including vendor and PBM coordination, reporting and analysis, project planning, client meetings, presentations, and renewal and implementation activities. It also helps coordinate client events and manage ongoing client deliverables.

Requirements

  • Bachelor’s degree in a business-related field.
  • At least 3 years of industry experience, specifically with PBMs or similar organizations.
  • Strong customer service skills.
  • Excellent computer skills, including the ability to manipulate large spreadsheets and census, disruption, geo-access, and benchmarking data.
  • Mathematical and technical expertise in managing and reporting monthly claim-tracking results and observations.
  • Strong working knowledge of financial arrangements and products available to clients, including self-funded arrangements.
  • Excellent organizational and communication skills.
  • Proven critical-thinking and problem-solving skills.
  • Legal right to work in the United States.

Responsibilities

  • Manage and organize client task lists and open items.
  • Assist with developing and distributing RFPs, coordinating vendor responses, analyzing and comparing responses, and preparing client reports with recommendations.
  • Collaborate with PBMs to collect pharmacy data and ensure reporting is accurate, timely, and high quality.
  • Coordinate communication materials and required compliance notices with centralized support, as applicable.
  • Assist in reviewing vendor agreements and plan or policy documents for accuracy.
  • Facilitate client service meetings.
  • Collect data and information for baseline assessments.
  • Assist with new vendor implementation and request and coordinate renewal activities with vendors.
  • Build, manage, and populate client project plans.
  • Prepare client presentations and financial and clinical reports for internal and external partners.
  • Develop client-specific service calendars and manage deliverables, as applicable.
  • Coordinate evening and lunch events with clients to build and strengthen ongoing relationships.
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